I have been dealing with my health insurance to no avail. My sister and I wrote a letter to the insurance commissioner trying to get help and that could take weeks. The insurance company has me listed in the wrong plan. I have a letter from them stating I am in the right plan. The bill I am getting is for the wrong plan. So therefore they think I owe $400 per month when it is really $195 per month.
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In these sort of cases, I have had luck going through my local elected officials (city councilmembers, legislators). They all have local field offices staffed with people who know how to cut through red tape and exactly where to go to get action.
I believe all states have an insurance commissioner. Get on your state's website and get the address and phone number to contact that office. They should be able to help you and the state commissioner would carry more clout than local officials. Good luck.
The 2 previous suggestions are right in the money, however another important thing to do is take lots of notes during any phone conversations! Be sure to record the first and last name of the persone to whom you, spoke as well as the date and time of the conversation.
If these ideas don't work call your HR department at work and request a number for a Health Advocate. They are a 3rd party that can debate on your behalf with an insurance company. They are very good at cutting thru the red tape and getting to the bottom of things rather quickly. Good luck.
That is another problem. I have to pay for my insurance as neither of my jobs offer it.
Maybe you could call a TV station that has a trouble-shooting department that helps people with problems like that. I know they do in Tampa, FL.
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