Has anyone used the Swivel Sweeper G2 that you see on TV ? Has anyone had any problems ordering the sweeper? I am also wondering about how much the shipping charges are. Thanks for your info.
By JSRS443 from Texas
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Please let me give you some sound advice. Don't waste your money on JUNK that you see advertised on TV. The JUNK is all foreign made and you use it once or twice and it breaks. Then out in the garbage it goes. You'd be better off buying a sponge mop + a cheap plastic bucket from either Walmart or one of the dollar stores.
I'm not sure if my Swivel Sweeper is a G2 or not, but I love it. I've had for about three years and it still works great. I use it almost every day in the kitchen, so I wouldn't consider it junk. Think of it more as a broom than a vacuum. I use it mostly for my wooden and linoleum floors. Mind you, it's only good for a light sweeping and it'll never replace a regular vacuum when it comes to a thorough clean. But it does a great job along the edges of walls where the big sweeper can't reach.
I don't see it being as useful for a rug with deep pile. Its power is limited. So it's awesome for flat, smooth surfaces or quick crumb run over the top of the rug, but it's not so great for sucking up deep down dirt trapped in plush pile. The battery charge lasts a long time. It's so light even my five-year-old can help sweep. He thinks it's great fun. Note, hair and strings tend to wrap around the bristles. This makes it work less efficiently. I have to periodically use the scissors to cut off all the stuff that winds around it.
I don't agree that all things advertised on TV are junk, but my Swivel Sweeper sure is. The first time I bumped (not hard either!) something, it cracked. And getting customer support after the sale is terrible. I had to duct tape mine back together.
<P>Also it doesn't do carpets like it says it does either. Only the very very low nap type. Anything with any nap will catch and cause it to flip and dump all the previously picked up dirt to go flying. I want to get another product like this, but it won't be a Swivel Sweeper.
I'm not sure what a swivel sweeper G2 is, but I have had a swivel sweeper for 3 years now and I love it, it picks up everything from dirt, cereal and even nuts and bolts. It has brushes on all sides so it even gets into the corners. I use it every day and after three years my battery finally died. I went on ebay and ordered two batteries so when one needs to be charged, I have and extra waiting. Don't forget it is a sweeper not a vaccuum. I was lost without mine waiting for the batteries to come.
I have the original swivel sweeper. One thing, about the battery. Do not keep it charging continuously. I did this, and it got fried rather quickly. I called and ordered another one, and the guy told me to only charge it for about six hours at a time, then use it in the sweeper.
That being said, it is pretty good on kitchen floors, and I do agree, it is not that great on any kind of carpet. However, my two young autistic kids just love to 'help' me 'clean' the kitchen floor by using it. JMHO.
I, too, would be terribly interested in any feedback about the new G2. I read on www.fixya.com that one of the tech Gurus worked with the company last fall to make improvements. He claimed the company was working on a couple of the bugs. Can't tell if the battery problem some have reported has been addressed in the G2 or not.
Reviews on the internet are so conflicting, I'm wondering if the problem is with the Swivel Sweeper, or people not charging it properly (1) overcharging; (2) to extend battery life whether or not it needs to lose charge before you recharge, which is what Radio Shack told me to do with my nickle cadmium phone battery); (3) etc.
I brought this sweeper from their web site www.getswivelsweeperG2.com and they gave my CC card info to a fraud company called Homeplay! I was ripped off two $16.95 charges for a membership I refused at the time I brought the swivel sweeper. The sweeper is good but don't buy it unless you want your CC to be charged $16 each month. Oh by the way, you can't cancel that so called fraud homeplay 'membership' all you can do is cancel your credit card. This has happened for many people. Simply google for homplay fraud or homeplay swivelsweeper g2 you can see the results your self.
I don't know about the "G2", but we had the Swivel Sweeper for all of three days. We decided it was a load of rubbish.
Actually I just purchased the Swivel Sweeper G2 at an As Seen on TV store at my local Wal-Mart Supercenter.
My wife and I are resident managers of an assisted living facility and we have very low pile carpet and linoleum floors throughout the facility.
The Swivel Sweeper G2 is just the thing for light sweeping. It will pickup most debris off of our floors but we know that it is a tool for light sweeping only it won't work on thick pile carpets.
My mom has had 6 of the originals. 2 work but the other 4 always died within seconds. She saw the G2 infomercial and it seemed to say, toward the end (to sweeten the deal) call now and get two for just 19.95, and free shipping. Turns out they charged 19.95 (each) plus 14.95 shipping (each). Now they say she heard it wrong and it's only the rush shipping that's free. 20 bucks turned into 70 (and that's without agreeing to any of the spare parts sets the ordering robot tries to sell you.)
Answered the TV add to buy one get one free. Received 2 of them. Gave 1 to my sister-in-law. Her's works great. Mine will not pick up debris very well and never has since day 1. I end up chasing the debris all around the room. Chalked it up to marginal performing sweeper like all the competitors. Went to my sister-in-law's to look at her G2 sweeper. After comparing the 2 G2 sweepers side by side, I discovered that all 4 brush rollers on mine rotate the wrong way, therefore, just kicks that debris around the room.
<p>My sister-in-law's rotates the correct way and works great. Called customer support to get the issue resolved with mine and was turned away since I was a couple of months outside the warranty period. I tried to explain that the issue has been this way since day 1 and I just made the discovery. It's not like it was working then broke. No compassion or initiative to "do the right thing". So beware. If you buy one of these, you are rolling the dice that you might get one that was assembled backwards and is therefore useless. Hope the maker of G2 enjoy my hard earned money.
UPDATE: I fixed the issue on my own (no thanks to Ontel). The unit I received came to me wired backwards. All I needed to do was to reverse the polarity on the electric motor. Took me 5 minutes to swap the wires in the lower section of the handle and now the brushes rotate the correct way. It works like it should now...again no thanks to Ontel. They missed an easy opportunity to make me a happy customer but failed. If you buy one, immediately assemble it and test it to make sure the brushes rotate inward instead of outward so you can hopefully get better service from Ontel since it would be inside their precious warranty period. Good luck.
My son had been asking for one of these for a long time. He was given one for his birthday, and the next day it broke. When I called the company, they wanted to sell me a part. They would not replace it. I am very disappointed with the quality and especially the customer service.
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I have a Swivel Sweeper that I use all the time. Lately it has been shutting off after 3-4 minutes. I want to send it to the company so they can check it. I do not want to buy a new battery, if it is the brushes that stop, etc. Does anyone know an address I can send it to in Ottawa or Montreal?
A Swivel Sweeper costs about $50 on Amazon. If you mail it to a company "to check", you will then pay the cost of shipping and perhaps returning, as well. Repairs also? Why not just buy a new one?