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Bissell Carpet Shampooer Isn't Working

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July 24, 2010

Carpet ShampooerI have a Bissell shampooer and it will not release the water, but it will suck up the water. What is the problem?

By clarissa price from Laurel, MD

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August 9, 20102 found this helpful
Best Answer

I have had one of these for the last 4 years, and it has never worked properly, it has been to Service 2000 (repairers) a minimum of 6 times, and has never been fixed properly. It has, yet again stopped squirting water out, so before I threw it in the skip, I decided to have a go at repairing it myself, what I found was a kink in one of the water pipes, the pipe goes inside the main body of the machine, very close to where the heater is, it seems, that when the heater gets hot, it softens the rubber pipe, allowing it to bend over on itself, starving the pump of water. I have removed the heater as I believe it offers little in the way the machine operates, and have cut the kink out of the damaged pipe, joined it together with a connector removed from the heater, and re-routed the pipe to avoid any sharp bends, hey presto, it squirts water out!!! Now why couldn't Bissell have worked that one out?

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August 9, 20100 found this helpful
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Thanks Bob. After taking all the hoses off the heater and cleaning them, I still couldn't get a spray except from the tool attachment. I then checked the spray nozzles, as suggested. Both nozzles were clogged. Now it runs fine. Thanks again.

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15 More Questions

Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

March 26, 2017

The handle sprays, won't suck. The bottom sucks, but won't spray. What gives?


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Gold Post Medal for All Time! 677 Posts
March 27, 20170 found this helpful

If the handle doesn't spray, the tension at the trigger may be off.
If the cleaner doesn't spray, there may be a clog somewhere.

Bissel's website gives a great tutorial with pictures here: www.bissell.com/.../faq-detail-page?id=351b340d-bf2f...

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January 20, 20200 found this helpful

It certainly does suck

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June 13, 2015

I have a brand new Bissell ProHeat Premiere 2x. I used it once and now the brushes are not moving. When you press the power button, the brushes turn for about 2 seconds and then stop.

What could be causing this?

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Bronze Answer Medal for All Time! 220 Answers
June 14, 20150 found this helpful
Best Answer

Since you just purchased the cleaner, you should contact the store or the manufacturer for help. There could be many problems but a new cleaner should work perfectly for you.

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February 8, 2019

My carpet cleaner isn't picking up the dirty water. What can I do?


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Gold Post Medal for All Time! 677 Posts
February 8, 20190 found this helpful

Remove the dirty water tank and put it back while the unit is still on.

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Bronze Post Medal for All Time! 107 Posts
February 8, 20190 found this helpful

some aspect of the hose mechanism is not sucking up fluids properly, possibly due to some leak or the vacuum mechanism not working, or else the tank is oversaturated, sort of like when a vacuum bag is too full

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Bronze Feedback Medal for All Time! 196 Feedbacks
February 12, 20190 found this helpful

Did you get a resolve for your issue?

You don't say how old the machine is, but if it is newer, BEFORE you do it yourself, check to see if it is under warranty OR if there was a recall. If it is old and no recalls, you can look for video to repair it.

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There are a number of Bissell videos on YouTube. The Bissell site has videos also for fixing things also like this one:

www.bissell.com/.../deep-clean-premier-no-suction-video

This one is not an exact match, but it may point you in the right direction. You may need to type in the model number in the search to find a video of the exact device!

Post back what you learned!

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January 26, 2016

I just used my Bissell and I plugged it in again and it won't start. The outlets are fine and so is the filter. Why won't it start? Please help.


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Bronze Post Medal for All Time! 105 Posts
September 23, 20170 found this helpful

The contact switch sounds like it's not making contact. It could also be a problem with the motor. Here are a few things to check.

  1. Check the cleaner and make sure the brushes are free from all hair, thread or other object that can get wrapped around the rollers.
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  3. If you just finished using the cleaner, check to see if the motor is extremely hot. This can have a safety switch so you don't burn up your cleaner. If it is hot, just wait about 30 minutes before trying to start it again.
  4. Check your contact switch if you are handy with tools. You can open the handle and make sure the switch is making contact.
  5. You can also check the switch with a volt meter to make sure your contact switch is working correctly or not.
  6. Visist this website and download some of the PDF files to help you further troubleshoot the problem with your cleaner. www.fixya.com/.../r5862264-bissell_proheat_upright_wet_dry_vacuum
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April 20, 20200 found this helpful

Check the fuse in the 3 pin plug

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August 1, 2019

The brushes on my ProX cleaning will not turn. Is there a drive belt that can be replaced?


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January 24, 2018

My Bissell carpet shampooer suddenly deposited half the tank of cleaning solution onto the carpet. I emptied the dirty water and cleaned the brushes, etc.

thinking something may have been clogged up and started it again. After a few minutes the same thing happened. Any ideas of what the problem may be?

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December 21, 2015

My Bissell ProHeat 2X, 9400-4 07260c, does not spray onto the carpet, but water is going into the bottom tank like it sucked it up off the floor. However, the floor is dry. Any suggestions?


Answers


Bronze Post Medal for All Time! 105 Posts
October 5, 20170 found this helpful

Bissell has an excellent troubleshooting guide. It is difficult to understand what part of the carpet cleaner isn't working properly.

There are several reasons why the machine won't spray on the floor, but the second tank fills up. Please go here and use the troubleshooting guide to help you determine what is wrong with the carpet cleaners.

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www.bissell.com/.../faq-detail-page?id=b825f5be-d2e0...

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February 5, 2015

When the shampooer is turned on, if the handle is moved, it turns off. Then if you move the handle up or down a little, it will come back on. It is very frustrating when I'm trying to shampoo my carpet!

By JE

Answers

December 17, 20180 found this helpful

Contact switch in the handle. Open handle and check the contact switch is attached properly

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February 25, 2014

My Bissell carpet shampooer won't spray the cleaning solution.

By Sally B.


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February 5, 2014

My Bissell carpet cleaning machine dumps the solution, therefore soaking my carpet. The solution runs through the machine.

By Lisa


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November 14, 2013

My carpet shampooer will not spray water. I have a Bissell model #8920.

By Eddie

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October 3, 2013

This morning my Bissell carpet cleaner started and worked for about a minute then it just shut off. It just stopped working. The heater light is not on. Is there a reset button? I borrowed this machine and feel responsible for it. I didn't abuse it in anyway. It is a refurbished machine from Olldie's. It was used three times on medium size rooms. What could be the problem? I feel horrible. This always seems to happen to me. Why couldn't it break when she using her machine? I used only Bissell cleaner in machine. Help!

By Misty from Hopewell Junction, NY

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October 31, 2011

My Bissell Auto Shampooer, Model 1425-5 will not suck water up. It just stopped working.

By Cheryl


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Archives

ThriftyFun is one of the longest running frugal living communities on the Internet. These are archives of older discussions.

July 24, 2010

I have a Bissell Pro heat carpet shampooer. I have taken it completely apart to clean it and now it won't spray water out.

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November 26, 2009

My Bissell carpet shampooer does not spray water and solution. Any ideas on what to do?

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Read More...
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Home and Garden Repair AppliancesSeptember 10, 2013
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