White Purse Has Yellowed

RE: White Purse Has Yellowed Post By DV (Guest Post) (04/30/2008) If you mail the purse back to them they will refurbish it... for a price. Unfortunately, Dooney & Bourke only guarantee their products for a year. After that, they start charging you to fix it. Here's their FAQ: http://www.dooney.com/OA_HTML/ibeCCtpSctDspRte.jsp?section=19779 Report Spam or Abuse RE: White Purse Has Yellowed Post By lizzy (Guest Post) (04/28/2008) I also have a It purse and my mom put it in the closet for like two months and now it's yellowish in some areas. I tried soap, toothpaste, and water. I love my purse, any tips? Report Spam or Abuse RE: White Purse Has Yellowed Post By (Guest Post) (03/05/2008) I also have an "IT" bucket bag by dooney and bourke and and am mad at how yellow it is, I spent so much on it it's so hard to part with the purse! I need cleaning tips! Report Spam or Abuse RE: White Purse Has Yellowed Post By Kim (Guest Post) (01/06/2008) I've tried toothpaste and it seemed to work a little bit but not much. It is an IT bag. Report Spam or Abuse RE: White Purse Has Yellowed Post By HaleyP (Guest Post) (01/05/2008) I sent a email to the company (custserv1@dooney.com ) and this is their response: Thank you for your email. In order for us to advise you on the care of your item, we would need to know the style or collection in which the item is from (ie: Signature, IT, All Weather Leather, etc). This information is necessary to provide you with the proper care instructions for your bag, as each product has it's own guidelines. Sincerely, Customer Service I haven't gotten back with them yet Report Spam or Abuse RE: White Purse Has Yellowed Post By Mandy (Guest Post) (01/05/2008) I have the same purse! Mine too of course was turning yellow and I tried soap and a little bit of bleach, but nothing happened. So I put it away in a storage container, embarrassed to carry it around. I just pulled it out and it's even MORE yellow! I know it can't be heated, mine has never really been in heated area longer than probably 10 minutes (and that's just walking outside). I am going to try the toothpaste and spray and wash ideas, and I will let you know the outcome. But I am definately going to the website to complain or something, if that doesn't work, I will be calling! Report Spam or Abuse RE: White Purse Has Yellowed Post by smoochie (107) | (12/06/2007) Profile | Contact I don't know if Dooney and Bourke has a policy of renewing their handbags, but I know Coach does. If you send in Coach bags they will refurbish, repair and often replace for free, their handbags for the rest of your life. Maybe Dooney has a website you can log on to to find out. Really, their bags are so expensive and such an investment that I feel sure they would have some kind of lifetime guarantee. Also, it seems that perhaps there is something wrong with the leather on your bag. They are supposed to last a lifetime and it doesn't seem right that their leather would discolor. Smoochie :) Report Spam or Abuse RE: White Purse Has Yellowed Post By HaleyP (Guest Post) (12/05/2007) I just bought one of their white purses two weeks ago at a thrift shop. When I got it home in bright light it also has a yellowish tint in the white areas. I'm looking forward to seeing what feedback you get on this subject! Report Spam or Abuse