White Purse Has Yellowed

By

Little =Raven

I have a giraffe lock satchel that also turned a horrible yellow color in places. I found out that it were mostly the places where it was exposed to sun or rain cause the bottom was still the nice off-white color.
I called D&B and basically got the same answers as everyone here, since my husband was transferred to Europe that wasn't an option.

I tried cleaning it gently but nothing worked and then I remembered we have this off-white leather paint/conditioner that we got with the ridiculous expensive off-white leather couch.
It worked I applied it like paint with a fine brush let dry and rubbed it out gently .. it's been months and it's nice and white.

Maybe look for something similar, they should have it in good furniture stores or maybe the high end automotive stored since many cars have white interior leather also.
good luck

By (Guest Post)

I bought a purse on ebay- a dooney and bourke "it" bag. the purse was suppose to be white but it was stained yellow and I have tried everything I could think to restore it. In the process, I managed to ruin the clear coating that they put over the leather- the purse is now yellow with bubbled leather. Just a suggestion- BE careful trying to clean your leather dooney! Watercauses the clear overlay to separate from the leather and then it bubbles! I'm just glad I bought mine on ebay for 20 dollars!

By Terri, CA (Guest Post)

My white barrel purse has turned to a dark Yellow and brownish color. i have only had this purse for 5 to 6 years and will not carry this purse around with me because it is embarrassing. I have read everyone's complaints and I will never buy another dooney and bourke purse again in my life. I'm going to try out. I spent too much money on this purse for this to happen to it. I was only able to actually use it for 2 years b-4 it started changing color, I haven't used it since then. I have a black one too, thank god that hasn't changed yet.

By DV (Guest Post)

If you mail the purse back to them they will refurbish it... for a price. Unfortunately, Dooney & Bourke only guarantee their products for a year. After that, they start charging you to fix it.

Here's their FAQ:
http://www.dooney.com/OA_HTML/ibeCCtpSctDspRte.jsp?section=19779

By lizzy (Guest Post)

I also have a It purse and my mom put it in the closet for like two months and now it's yellowish in some areas. I tried soap, toothpaste, and water. I love my purse, any tips?

By (Guest Post)

I also have an "IT" bucket bag by dooney and bourke and and am mad at how yellow it is, I spent so much on it it's so hard to part with the purse! I need cleaning tips!

By Kim (Guest Post)

I've tried toothpaste and it seemed to work a little bit but not much. It is an IT bag.

By HaleyP (Guest Post)

I sent a email to the company (custserv1@dooney.com ) and this is their response:

Thank you for your email. In order for us to advise you on the care of
your item, we would need to know the style or collection in which the
item is from (ie: Signature, IT, All Weather Leather, etc).

This information is necessary to provide you with the proper care
instructions for your bag, as each product has it's own guidelines.

Sincerely,

Customer Service

I haven't gotten back with them yet

By Mandy (Guest Post)

I have the same purse! Mine too of course was turning yellow and I tried soap and a little bit of bleach, but nothing happened. So I put it away in a storage container, embarrassed to carry it around. I just pulled it out and it's even MORE yellow! I know it can't be heated, mine has never really been in heated area longer than probably 10 minutes (and that's just walking outside). I am going to try the toothpaste and spray and wash ideas, and I will let you know the outcome. But I am definately going to the website to complain or something, if that doesn't work, I will be calling!

By

metroplex

I don't know if Dooney and Bourke has a policy of renewing their handbags, but I know Coach does.

If you send in Coach bags they will refurbish, repair and often replace for free, their handbags for the rest of your life.

Maybe Dooney has a website you can log on to to find out. Really, their bags are so expensive and such an investment that I feel sure they would have some kind of lifetime guarantee.

Also, it seems that perhaps there is something wrong with the leather on your bag. They are supposed to last a lifetime and it doesn't seem right that their leather would discolor.

Smoochie
:)

By HaleyP (Guest Post)

I just bought one of their white purses two weeks ago at a thrift shop. When I got it home in bright light it also has a yellowish tint in the white areas. I'm looking forward to seeing what feedback you get on this subject!