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Problems Running Internet Explorer

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Date: 05/20/2007 Topics: Computers > Troubleshooting | Readers Request > Computers  
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My computer has become more and more unresponsive. When I open up IE, it is slow and sometimes will sorta freeze up. I can unfreeze it if I open up another page of IE and click somewhere on that page when it loads. For some reason, when I go back to the first page I was trying to get to cooperate, it will start working again.

Sometimes when I "x out" or try to close a page it is totally unresponsive. I will do control Alt delete and it still won't close out. Most times I just have to hit the power button and shut the whole computer down and I don't mean going to the start menu and shutting it off like you are supposed to, that process is unresponsive also.

I have run anit spyware and Microsoft updates and AVG antivirus software. It just seems to be getting worse and worse.

Any ideas?

Paula Scott from GA
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Post By Jr (Guest Post) (05/26/2007)
My guess is it has malware (Spyware)
Download Ad-Aware Personal SE and run it couple of times.
It is a free program.
Look on Google for URL.........jr


Post By Dustin Smith (Guest Post) (05/24/2007)
You could have some malicious tags or software that are acting like a parasite to IE. effectively hijacking it. try running a program called Hijack This, it is a free ware program that can be downloaded on Google and has worked for me many times before. if you can not get it up and running, you can call me at 770-573-0741 and i may have some other suggestions. My company's name is Atlanta Technical Solutions, we serve Metro Atlanta and surrounding areas.


Post by cookwie (623) | (05/23/2007)
Profile |Contact
PS: While I was still using win 2000, I bought a subscription to PC Doc Pro - worth every penny. It cleaned up the messed up registries and no doubt helped in other ways, too.
Son thought it was a waste at the time, but when I now run a scan it points out the registry problems, so win xp notwithstanding, it is still helping as far as I am concerned. Wish I'd found it sooner. Bought a double subscription because I also use it to clean up my daughter's laptop when it crashes (less expensive than taking the laptop to a repair shop so it pays for itself just with this feature).

To keep my computer healthy, I run these programs:
1.PC Doc Pro
2.Crap Cleaner (free shareware)
3.Trend Micro Anti-spyware
4.disk defrag
5.disk cleanup

PC Doc Pro is www.neurosoftcorp.com

Crap Cleaner is at filehippo.com
http://www.filehippo.com/download_ccleaner/

Trend Micro anti spyware I bought at Fry's, but can no doubt be purchased online or elsewhere - I waited until they ran a sale - they had a free anti-spyware scan I'd use, annoying to download each and every time, but was glad to have it.

Good luck.

My problems disappeared with win xp and reformatting the hard drive (which unfortunately required re-formatting at least some 4 times under win 2000).


Post by cookwie (623) | (05/23/2007)
Profile |Contact
Try using Firefox until you get the IE situation fixed.
You will have less crashes. It's free.

http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official

You can transfer your favorites to Firefox. Also free.
https://addons.mozilla.org/en-US/firefox/addon/720

IE 7 is not compatible with some services, like math labs for college students. Go back to ie 6. Unfortunately, the math lab I use won't take Firefox, so I stay with ie 6 and when it acts up, I go to Firefox.
The favorites transfer will probably just send favs to Firefox and not the other way around, which means that if you want to bookmark something for use in both, you'll have to do it from ie - unless this has changed!
The transfer that I used I couldn't find, so I am suggesting the above one instead - but I haven't used it. It had a name like, "old favorites". I had a bunch of IE problems until my son switched my computer from win 2000 to win xp. Made ALL the difference in the world.


Post by loridawn1956 (41) | (05/23/2007)
Contact
uh oh, IE7 still had bugs last I knew. I had installed it back in the winter and my computer started doing really bad stuff and running weird. A friend on messenger told me by chance they had installed IE7 and it crashed their whole system. they had to uninstall it and go back to the older version. I actually ended up calling microsoft and they uninstalled it for free and helped to fix my computer. Google microsoft and get their phone number and call them. Anyone thinking of getting IE7 might want to wait until the bugs are out of it.


Post by sweetie6116 (2) | (05/23/2007)
Profile |Contact
WOW!!!!! THANK YOU GUYS FOR ALL THE DETAILED HELP! THINGS SEEM TO BE RUNNING MUCH BETTER. Thank you for your time typing all your recommendations in...

YEAH! YEAH!


Post by 2oma (65) | (05/22/2007)
Contact
You didn't state if you have cable or dial-up, if you have "cleaned" your machine, or if you are talking about IE 7 or not.
If you have not cleaned-- please run your de-frag program-- you may need to do it more than once if you haven't done this in a long time.
Then try IE 7 again. and see how it works.
I also run CCleaner that has a freeware version-- it has stopped a lot of junk being left on the machine and causing problems.
good luck


Post By (Guest Post) (05/22/2007)
One additional comment - Doing a hard shut-down such as you talk about can corrupt files. If it continues to do this after you have error-checked and defragmented, my guess is that your hard-drive is getting ready to fail. Hard-drives can vary in life-time but they are mechanical and will eventually fail. Be sure and back up your data as soon as possible.


Post By (Guest Post) (05/22/2007)
1. First -dump your files, cookies, and history by going to TOOLS, to INTERNET OPTIONS, then to DELETE Browsing History, Temporary Internet Files, Passwords, Cookies, etc.

2. Next - LEFT click on MY COMPUTER. RIGHT click on your C Drive. Choose PROPERTIES. Choose the TOOLS TAB. Choose ERROR CHECKING, choose CHECK NOW. A little window will come up - put check marks in for both AUTOMATICALLY FIX ERRORS, and for SCAN FOR BAD SECTOR RECOVERY. Next choose START. A little window will come up and tell you that Windows will need to restart to perform this, and would you like to schedule it for the next time you restart Windows. Choose yes. (if you are using an older version of Windows it may not make you do this). REBOOT your computer and let the ERROR-CHECKING scan run. This may take as long as a couple of hours depending on how much data you have on your computer. If you have corrupt files (not viruses) this will attempt to correct them so that they run more smoothly.

3. Next - LEFT click on MY COMPUTER. RIGHT click on your C Drive. Choose PROPERTIES. Choose the TOOLS TAB. This time choose DEFRAGMENTATION, then choose DEFRAGMENT NOW. Another window will come up, choose DEFRAGMENT again and let this run. Again this might take an hour or two. When it is done, close the windows. DEFRAGING is like sliding all the hangers in your closet over to make space and allows the computer to run through your files quicker and more efficiently.

Depending on how much you use your computer, you might do #1 daily (or at least weekly)

#2 and #3 weekly (or at least monthly).

If you haven't already gone to WINDOWS UPDATE (look in your programs menu) and set it to automatically update Windows and Internet Explorer I really recommend that you do so. Windows tweeks its programs frequently and it will help things run better.

If after doing ALL of that, you see that you are still having problems, it may be that you do need more RAM (extra space for multiple programs to run in the background) or it may be possible that your hard-drive is getting close to failure. In either case -be sure and back-up files that you want to keep so that you don't lose anything important to you.


Post By (Guest Post) (05/22/2007)
I have found from personal experience that downloading too many programs often causes conflicts with the operation system. My best advice to you would be to uninstall the anti spyware and Microsoft updates and AVG antivirus software, restart your computer and see if that helps (you can always install these programs back again later if you'd like). If this doesn't work I would go to google.com and type in unresponsive computer or anything else that you can think of that might best describe your problem. I have found many solutions to my computer problems by doing this.
Good Luck


Post by JMRoss (79) | (05/22/2007)
Contact
Depending on the age of your computer you may want to add RAM. Very easy and quick.


Post by Andi6 (4) | (05/20/2007)
Contact
Click "Tools", then "Internet Options"
Click "Delete Cookies", then "Delete Files".
Every site and page you go to on the internet is stored, so every now and then you need to clear these or your computer will slow down.


Post By (Guest Post) (05/20/2007)
try clearing your 'cache' open IE goto tools>options> delete files


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