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Elna Experience 580 Won't Sew in Reverse?

My 2yr old Elna Experience 580 has a reverse sewing button. When I use it all that happens is the needle moves extremely slowly. What can I do to solve this!

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Bronze Feedback Medal for All Time! 168 Feedbacks
April 14, 20200 found this helpful

Have you done the regular cleaning routine? Perhaps some thread/lint is jamming it. When was your machine last oiled?
Lastly, it's possible that an electrical problem is the cause for an in reverse motion.

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Bronze Post Medal for All Time! 140 Posts
April 14, 20200 found this helpful

Your bobbin housing area needs cleaning of build up, string, dust, and debris from fabric sewing. This build up could make your sewing machine malfunction !

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Gold Feedback Medal for All Time! 949 Feedbacks
April 15, 20200 found this helpful

Sometimes problems like this can be a simple fix but may take several steps so check out instructional sites for help.
You may need to unplug and then hold reverse button down after plugging in and turning on. Hold button down for several stitches to see if the speed changes.

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I am not familiar with this problem but I've always been able to get help from online sources so maybe you can also.

Elna has a FAQ site and also a link to support - maybe they will help but probably direct you to your nearest Elna store or repair shop.

www.elna.com.au/.../

Here is a YouTube video but not same machine. Usually the sewing mechanisms are similar when solving problems so see how this one looks.

www.youtube.com/watch?v=c1zYD1m22hk

Here is a good link about the same problem that might help (Brother's machine but same problem).

help.brother-usa.com/.../machine-is-stuck-on-reverse

There is a free manual online if you do not have one.

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Bronze Post Medal for All Time! 105 Posts
April 16, 20200 found this helpful

You can try to open the top of the machine and use hair dryer to heat up the inside of the machine because it sounds like the reverse button is stuck. Normally the hot air can free up the button. After you get it free then drop a small drop of oil inside to make sure it is loose again and working.

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