My Kenmore side by side with the ice maker in the door dispenses crushed ice even when it's on cubed. It then clogs the shoot and nothing comes out.
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Only crushed ice
Step 1
Rod is in the wrong position
Step 2
Frozen solenoid
Step 3
Switch at dispenser in wrong position.
Try this. Hold the light button and the cube button down at the same time for about 10 seconds. Worked for me! I thought it was my solenoid valve. I couldn't believe this worked, but it did! :)
Many times if there is too much ice in the bin this one will happen. The rod could be frozen or even blocked and this will cause the problem. I would empty out the bin completely and let it start over again.
Great advice. We returned from vacation to find the bin full. Crushed ice only. Read your bit and solved the problem. Many Thanks!
There's probably a freeze-up in the area of the chute, causing only crushed bits to come out. Remove the drawer and see if there is a blockage in the chute.
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