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Ice Maker Only Dispenses Crushed Ice?

My Kenmore side by side with the ice maker in the door dispenses crushed ice even when it's on cubed. It then clogs the shoot and nothing comes out.

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Gold Post Medal for All Time! 677 Posts
December 1, 20190 found this helpful
Best Answer

Only crushed ice

Step 1
Rod is in the wrong position

Step 2
Frozen solenoid

Step 3
Switch at dispenser in wrong position.

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January 22, 20200 found this helpful

Try this. Hold the light button and the cube button down at the same time for about 10 seconds. Worked for me! I thought it was my solenoid valve. I couldn't believe this worked, but it did! :)

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Bronze Post Medal for All Time! 105 Posts
December 2, 20190 found this helpful
Best Answer

Many times if there is too much ice in the bin this one will happen. The rod could be frozen or even blocked and this will cause the problem. I would empty out the bin completely and let it start over again.

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Check it after the bin starts to fill up with ice again. If this still happens there could be a piece in the machine or a sesor that needs replacing.

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August 19, 20210 found this helpful

Great advice. We returned from vacation to find the bin full. Crushed ice only. Read your bit and solved the problem. Many Thanks!

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Diamond Post Medal for All Time! 1,246 Posts
December 2, 20191 found this helpful
Best Answer

There's probably a freeze-up in the area of the chute, causing only crushed bits to come out. Remove the drawer and see if there is a blockage in the chute.

Reply Was this helpful? 1

Bronze Post Medal for All Time! 140 Posts
December 2, 20190 found this helpful

Go to Youtube.com and enter your details of your problem. They also have video's to talk you through!

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January 7, 20200 found this helpful

Mine had a bad ice selector solenoid . It was broken

Reply Was this helpful? Yes
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