AdviceHome Improvement

Milky Rusty Water from Well

I am having a very thick milky rust filling up in the toilets and now through the sinks! We are in SW Florida and have had a lot of heavy rain the last 2 days. We have never had this happen in the 25 years that we have been here. My softener has not worked in about a year. We just had a new pump put in.
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Someone is also building a new house next door and just had a well drilled. We have had more rain than this many other times in 25 yrs and have never had this. Someone said you can buy a filter to put on the well to stop it. Please help me. Before I took this pic it was a lot thicker and darker this morning. But it seems to have cleared up some. I am afraid also what it is doing to my hot water heater.

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July 7, 20180 found this helpful

The well casing itself may be old and rusting.

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July 7, 20180 found this helpful

I will call in a pro to look at this...especially since you said that work was being done next door. Yikes!!! Who knows if they hit something they shouldn't have or tapped into something they shouldn't have. That was a red flag to me!

I have learned from years of experience there are two things I don't monkey with on my own...water and electricity. It is pound foolish to do this to make these 2 things DIY projects or guess and try lots of things that could make the problem worse and cost even more in the long run!

Let us know what they find!

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July 7, 20180 found this helpful

You should have your water tested and maybe show photos to your local or state Health and Human Services Department. Just Google this with your zip code.

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  • Since you have installed a new pump, it is possible it is more powerful and is drawing deeper water or is more powerful and is removing more rust particles than your old pump did.
  • You can also take a water sample to Sears, Lowe's, Home Depot or Ace hardware as they also have testing available.
  • Samples will tell you what is in your water so you will know what you are dealing with.
  • You may have to start using your water softener again.
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July 8, 20180 found this helpful

Do not try and fix this problem yourself, I would call a professional to take a sample and have it analyzed. It might be hazardous to your health.

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September 3, 20180 found this helpful

It looks to me like your water softener membrane broke. When that happens all those little softener beads get in your water lines.

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