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Refrigerator is Freezing Food?

The refrigerator portion of my side by side GE Profile is freezing. The temp is on 27, it will not stay on 37 when I reset it. It keeps going back to 23. What gives? It is freezing all the food in the fridge portion. The freezer section is fine.

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Bronze Answer Medal for All Time! 155 Answers
December 9, 20160 found this helpful

My freezer-fridge will freeze food if the thermostat is beyond 2! So I keep it at 1 in the winter and 2 in the summer.
Your problem is probably a faulty thermostat switch, and I fear it should be replaced. Difficult to say not knowing if the switch is mechanical or electronic. If mechanical, I'd try to loosen it by manipulation; if electronic, it may be reverting to the default position, like my over-cold fridge. Perhaps a loss of power does this. But it would need an electrician to help.

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Anonymous
December 9, 20160 found this helpful

we got it figured out. my repairman came out and it is the door that slides open according to the temp setting. needs to be replaced. $160 but have an acct with my electric company and will cost only $25.

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can live with that. thanks for the help. Merry Christmas to you all.\

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Anonymous
October 19, 20180 found this helpful

The damper?

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Gold Post Medal for All Time! 677 Posts
December 9, 20160 found this helpful

Make sure no vents in the refrigerator or freezer are being blocked. I had a similar problem once and this solved it.

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February 14, 20170 found this helpful

Our refrigerator also has the same problem where everything in the refrigerator freezers but the freezer is just fine and when you try to set the digital temperature to 37 it keeps going back to 27 or 28 and it won't stay on 37

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February 15, 20170 found this helpful

I am sure you have this repaired already but just in case somebody ells reads this, I had a GE side by side that started freezing the refrigerator side and I found that the Damper door had broken off in the assembly causing the freezing air from the freezer to be pumped in to the refrigerator side at all times. I put together a short video on what I did to repair the problem. www.youtube.com/watch?v=1HooSxEUMkI

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