Seems like every other time I get ready to sew my back up button quits working and I have to take it in to be serviced. Surely this is something I can easily fix at home.
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It might be an easy home fix depending on your machine. However, buying the service manual for your machine will cost you eye-watering triple digits, or more if the machine is a computer machine.
I do vintage repairs and refurbs here in Scotland where I live now and I can only think of two reasons why you have to keep taking your machine for the same repair.
One, that you have a vintage machine the repair tech is having to put 'salvage' parts on (because many vintage machine parts are no longer milled) - and that's something I've stopped doing as I never know how many sewing hours are on that salvage part, or what conditions the machine (and part) endured. Parts can look just great (usually because someone spent 10-20 minutes 'super-cleaning' it) but who can ever know the truth about that part?
The only other reason for the repeat failure is the tech you're using is either dishonest (uses salvage parts without telling you, and/or wants to be sure you have to come back regularly) or thick as mince. The tech either isn't really fixing your machine (no part fails repeatedly without a reason, and honest techs WILL hunt down the reason, then share that info with you), and thick ones are, well, too thick to do a proper job in the first place.
Also, if there is a logical reason the part continues to fail, a responsible tech will talk to you about it - asking you if you have a sentimental attachment to the machine that means you're happy with constant repair visit. If you haven't an attachment to the machine, a good tech will try to encourage you to 'upgrade' to a good condition refurb, or a new, under warranty machine.
Try a different tech in a completely different shop, and ask if the tech will show you what is happening to cause the repeat failures. Many (like myself) will even teach you how to do the repair yourself - for one, we who pride ourselves on our work want to keep home sewers sewing (I teach Sewing 101:), we love sharing knowledge, and we know if we work with our sewers, the sewers will trust us for the really big fixes that aren't suitable for home DIY repairs - the sort of repairs that require access to our hideously expensive service manuals and nearly as hideously expensive tool bag/box/bench equipment.
Best luck - please update when you find a solution one way or another!
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