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White Embroidery Machine 3300 Not Stitching

My White embroidery machine 3300 won't stitch. There are no issues with the top thread that I can see. The design starts with no issues, as soon as the needle goes down it looks like it doesn't hook the bobbin thread. Thus no stitch, then the machine says, "upper or lower thread cut". I have tried cleaning the bobbin case and rethreading both top and lower threads, but nothing gets stitched.
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August 4, 20170 found this helpful
Best Answer

I'd like to echo the first answer and also add that the needle needs to be matched to the type of fabric. Sometimes the wrong type of needle or even a worn or dull needle can cause skipped stitches. I'd try changing the needle first and if that don't work then by all means take it in for servicing.

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August 4, 20170 found this helpful

If you have cleaned out the area and still have this issue, then you may have a timing problem. This is usually a job for a skilled sewing machine technician to fix.

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August 5, 20170 found this helpful

Sometimes the needle can be the problem. Try a new needle for the type of fabric you are using.
If that does not work then try asking your question on this site. Experts are quick to answer and the service is free. No cost to you.
Here is a link to try and also a link to a free service manual download.download.

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