When a refrigerator no longer cools it is time for immediate action, either calling a repair person or troubleshooting the problem for a home repair. This is a guide about a Kenmore refrigerator not cooling.
I have a Kenmore refrigerator model # 106.56642500. It is not cooling at all, you can hear when it turns on, but it does not get cool at all. I left it on all night and still it did not cool.
January 17, 2015
Amazing! Just unplugged for a few seconds and when I plugged it back in, the refrigerator section started running. Will see how long it lasts. Waiting for Spring until the new Samsung T9000 counter depth arrives on the market. Hopefully this will work till then even if I occasionally have to pull it out to reset. Thanks!
I was having problems with my freezer pouring water into the refrigerator so I opened it up and it was froze up. I noticed the drain hole was frozen over so I unplugged it and let it set for 24 hours to melt. When I plugged it back up the next day the freezer was freezing, but the refrigerator was not cooling. I have cleaned it well and checked the fans and they are running. What do I do next? Can anyone help?
May 5, 2013
Make sure that you have the temperature controls set at exactly 1/2 way point. Too high on one or the other, causes the freezer to work very hard and the fridge not to cool as well as it should. I found out that when ours quit working and after calling a repairman, spending $$$ he was the one who told me the problem and how to fix it. Too many people want one or the other a lot colder than it needs to be and they end up replacing it because it doesn't "work" when all it needed was the controls put back the way they should be.
I got this fridge second hand and the lights inside came on, the digital read out was operational, no codes. I replaced the compressor relay and then the fans and compressor came on. There was still no cold. I replaced defrost timer; still no cold air. I inspected the mainboard for any signs of burnt or obvious signs of a blow out; all looked ok. I do not know what to do next. We can't afford a new fridge nor a repair man.
August 4, 2014
My husband fixed our fridge three times by typing in make/model # and the problem into google and youtube. There was tons of information and how-to videos! Good luck.
I have a Kenmore fridge with the bottom freezer. It has been working just fine. Today I noticed that things in the refrigerator/top are not as cold as the have been every other time I have opened the fridge. Things in the freezer are still frozen and don't seem to be thawing at all. Any ideas on things I can do myself before calling out a professional?
By April J.
June 16, 2013
Your fridge has dual temperature controls. The top should be around 41-45 degrees. Perhaps it got bumped? Check it first. It's like calling a tow truck to find your car just wasn't in park.
The fridge on fridge/freezer is not cooling. The freezer is working fine.
The fan motor died in my previous fridge, so while I am fixing it I am borrowing a full size Kenmore stand up fridge/freezer from a friend who had it sitting in his garage. We brought it to my house on Saturday, and were worried it might not be good from sitting. But, we plugged it in, and it started getting cooler. We put my food in it, and it was cold Saturday night when I went to bed.
I got home from work on Sunday, and it actually feels warm inside now. All the meat I had in the freezer is now bad. It is running, and I checked the settings and both fridge and freezer are on coldest setting (that's where I set it when we moved it in, because I was hoping that would help it get cold faster). It almost seems like it's running non-stop. The friend who owns the fridge seems to think it's stuck in a defrost mode and can't get out of it. What should I do before all my food goes bad?
By Matt D.
May 9, 2013
An appliance repairman told me that it is not good to set the thermostat on the coldest setting, since the coils can overwork, and collect ice. Start at mid-level; the frig/freezer will cool without ice-buildup. You might unplug the appliance for a few hours, then re-set at a lower temp.
By megha 1
My refrigerator is not cooling and freezing. All I heard was a clicking sound. This morning there was water on the floor. I then unplugged it, but no help. The freezer is all filled with water and the refrigerator is not cool. The water has stopped coming from the fridge, but still it's all messy.
Please help, the model no. is 2537988832990.
By Irene P. 1
A tech from Sears changed the board in my 4 year old French door Kenmore fridge with bottom freezer. Three hours after installing it, I still don't feel the air flowing. The fridge is running, but no change yet. Is it is too early to say or I should feel a temperature change already or what?
By Amy N C 1
The power to this house was turn off for about 6 months and now the refrigerator and freezer are not working. They were working when the power was shut off.
July 4, 2015
I have found that sometimes things don't work properly if they are shut off for long periods of time. Goodness knows why that is, but that seems to be the case. My renter refused to use the dishwasher in our mobile home, and when she moved out, the thing wouldn't work any more. However, it seems strange to me that both appliances don't work. Could it be the outlets rather than the appliances? Is there some sort of shut off -- breaker or electrical switch that could be shut off? Do the outlets work for something else, like a lamp? Is there some sort of on/off switch in the appliances that you may have forgotten to turn on or a thermostat that you need to turn up (or down, depending on your point of view). For example, in my fridge there is a temp control from 0 to 9; if it is set at 0, the fridge doesn't actually cool down. Explore some of these possibilities, and if nothing works, I'd phone a repairperson.
My Kenmore model 253 refrigerator is not cooling at all. However the freezer is working fine.
March 29, 2015
Our super dooper, hoity toity french door, bottom freezer unit did the same thing...(our old fridge has been running for almost 40 years). We were told to turn it off for about 6 hours (don't open if you can help it) and then back on. We have done this twice now. It works. Then read where if you keep turning up the 'cold' setting it freezes something up inside. So I keep it right in the middle temp and have had no problems for quite a while now. Nothing is like it used to be in quality now-a-days! Good luck!
I just moved from Georgia to Tennessee. Now my refrigerator will not cool, either side. The model number is #35350221000, 2000 year.
May 28, 2014
If the fridge was transported correctly (upright, not on its side), more than likely your nearly 15yo fridge is telling you it's time for a new fridge.
You can have it repaired but the part will fail again (most likely the compressor but could also be the temp regulator, those go too after about ten years) sooner rather than later.
Wish I could tell you something different but I've been there-done that and after wasting $300 (over 3 months) trying to keep the old wheezer going I finally had to give it up and buy a new fridge.
My Kenmore refrigerator and freezer is not getting cold; just blowing air. I cleaned and vacuumed the back panel, removed all the dust, as much as I can, including the fan, coils, and all the stuff in the back panel. I also cleaned the inside too. I made sure I'd leveled it front, back, and side.The fan is working, the damper is working, it's just blowing air. I need help to fix it. Thank you.
By August B.
My refrigerator is not cooling and freezing. The motor stopped running and all I heard was a clicking sound. I cleaned the whole underneath and now the motor is running, but there is only cool air coming out and it is not freezing. This was 5 hours ago. Do I have to give it more time?
My Kenmore bottom freezer and top fridge is not cooling. I hear a relay click on and then a buzzing noise for about 10 to 15 secs. It does this continually.
By Dan S.
The refrigerator is warm and the freezer is working fine. I have a bottom mount freezer, Kenmore model 596.69162990, that is 13 years old. The coils have been cleaned. The air vents in the refrigerator are not blocked. What next?
By Mary D
December 16, 2013
I had the same problem and despite the fridge freezer being frost free, it was completely clogged with ice inside. It took four days to defrost but now works fine. Engineer said even if frost free, you should defrost them completely every 6 months or so. Hope this helps!
I have a Kenmore side by side refrigerator and the cooling fan is not turning on. The water wasn't working, but I was able to defrost the valve located in the fridge behind the crisper. I tried unplugging it and vacuuming under and behind the fridge. Is there anything else I can do?
I have a Kenmore Hotspot Refrigerator side by side. The fridge is running, but then the freezer and frig get warm. What can I do to fix it myself?
February 12, 2013
I had a 'fridge do that to me (a GE) and I had a repairman in who said the thermostat was bad. It cost me $75USD in 2008 to replace.
The fridge ran for about another year and then started having the same problem again. I wasn't happy. The condenser kept cycling but the fridge got warmer. And warmer. And warmer.
I called the GE 800 phone number and talked to a living breathing repairman. The news wasn't good:
Apparently when a thermostat wears out the condenser should be replaced at the same time (wish the repairman had mentioned that little bit of info in '08!).
Considering the cost of replacing the condenser, it worked out to be a better decision to replace the old wheezer (it was about ten years old at the time) for a new more energy efficient model.
By Cheryl 1
My Kenmore side by side is not cooling. It is 7 years old. The motor and fan run, but there is no cool air. I want to clean the dust underneath, but do not know how to remove front bottom panel. Any ideas of what is going on?
By Cheryl from Poughkeepsie, NY
November 19, 2010
I just went through that with mine, and after calling and talking to a repairman who couldn't make it out to where we are located. He suggested checking the temperature controls. The freezer unit should never, ever be set more than 1/2 way point on the controls. If it is set higher then the fridge spends all the time trying to bring down the temp of the freezer, leaving no cold air for the fridge. He suggested raising the temp to at least the 1/2 way point or "warmer" to allow the fridge to cool down properly. Don't know if it will work for yours, but it saved us from having to buy a new fridge.
By leo 1
My Kenmore refrigerator stopped cooling and freezing. It makes a high pitched "click" noise when turning on and off.
By Leo from Van Nuys, CA
By Candace 1
It is a side by side that is about 13 years old. The freezer works fine. It was over full so I took everything out, cleaned inside and out, cleaned the coils and around the compressor. It has been pretty much sitting empty for at least 12 hours and the temperature is hanging at about 40 degrees. I have settings 1-6 on the fridge. I had previously turned it up to 4 1/2 when it was full. I read that you should leave it mid way on the factory suggested settings so it will work better. I unplugged it for a few minutes and turned it down. I'm going to leave it where it is overnight and see what it is at in the morning.
Other than the things I have already done, are there any other diy suggestions on things I can try? Before I call a repairman or buy a new fridge.
What controls the evaporator fan inside the freezer and evaporator fan condenser? Is it the door switch?
I have a Kenmore top freezer refrigerator unit. The power is on, however my refrigerator is not getting cold.
I have a Kenmore side by side model #795.5881. It quit working completely.
I have a Kenmore refrigerator with bottom freezer, model #59666032600. The freezer works, compressor works, and the compressor fan works, but the refrigerator does not get cold.
The air regulator gate in the refrigerator opens and closes okay.
Is there another fan that sucks air out of the fridge compartment that might have failed?
By Mike D
I have a Kenmore side by side refrigerator. The power to the fan motor goes on and off.
My Kenmore, model 795.7900.901, refrigerator's freezer temp is reading at 4,5,6. The temp control for the frig is blank. Any suggestions?
My Kenmore model 596.67272790 bottom freezer stays cold, but top refrigerator gets warm after about a week. Everything has been cleaned out and door seals are in place. The blower fan runs. It seems like the unit is not defrosting and freezing up (bottom unit behind panel in freezer section). I defrost it, but in a week the top fridge gets warm again (no cool air flow from freezer). Bottom freezer never gets warm. Fridge kicks on and off with no problems. No issues at all until bottom coils freeze up again, then I defrost them. All is good for only a week or so.
I have a Kenmore double sided refrigerator with built in ice/water dispenser on freezer side. It seems like the freezer is fine and keeping cold, but refrigerator side only stays cool no matter what the temperature is set on. Is there anything I can try at home to remedy this? Your quick response would be very appreciated since I am losing food.
By Roxanne from Gretna, LA
I have a Kenmore refrigerator, model #2220695. Neither the fridge nor the freezer cool and it is a clicking on and off.
My Kenmore refrigerator, model 79569009900 is too warm. I replaced the circuit board and both senors, but it is still not working.
I have a Kenmore top freezer refrigerator, model #25371822102. It all started a couple of weeks ago when the ice maker no longer cycled out the ice. The ice was in the tray, but it wasn't being ejected.
A few days ago I noticed the freezer was gradually becoming warmer, everything inside started thawing and now the compartment is barely colder than room temperature. Also at this point the refrigerator compartment is even warmer than the freezer.
I opened the back and cleaned out a fairly small amount of dust and noticed that the compressor was pretty hot. Night before last, I opened the back panel inside the freezer and noticed the pipe up to and around the thermostat were encased completely in ice. The rest of the evaporator was the same temp as the freezer compartment with definitely no frost. I thawed the ice, wiped up the mess and put everything back together.
Now we're still in the same spot: no freezing, very little cooling, and the ice is forming on the thermostat again (but not the rest of the evaporator). The fan is running and I can hear the buzzing, familiar to the normal operation (but admittedly it does sound faint). What could be causing this?
My refrigerator does not stay cold anymore. It blows warm air. What should I do?
Ed from Las Vegas, NV
Thirty+ years ago I repaired refrigerators for a living. There have been some changes, mostly in the electronics that control them, but here are some things you can do.
First, make sure the condenser coil is clean. This is a (usually) black coil of tubing that is either underneath or behind your refrigerator. It is normally warm when the refrigerator is running. If it is clogged with dust or pet hair that may stop the refrigerator from working.
You said it "blows warm air", is that inside or outside? It should blow warm air outside, that's the heat that is being removed from the interior.
Does it need defrosting? If it is a "frost-free" model then that means it defrosts itself automatically. The defrost cycle may not be working, and diagnosing and repairing that is probably not something you can do yourself unless you're comfortable with an ohmmeter. If the refrigerator is less than about seven years old it will have electronic, not electric controls and there's no way out but to call a service tech with the proper diagnostic tools.
I had to call one myself a couple of years ago, the motherboard had gone bad. Up until then I didn't even know that refrigerators had motherboards. But being familiar with both computers and refrigerators I was able to order the part and replace it myself, saving $80 for the second service call. (02/14/2008)
This happened to me 4 days ago. I called my friends who seem to know alot about refrigerators. All of them said that my defrost cycle thermostat was "stuck". They told me to prop the door open for 4-5 hours and the motor would start again. It did. Now, this may or may not be permanent. It might happen next week or never again. But, it worked! (03/24/2008)
We have a spare refrigerator in our basement that is used regularly since our kitchen refrigerator is small. I am having problems with the one in the basement. I have both refrigerator and freezer controls turned to the coldest settings. The freezer is fine but the refrigerator is under the recommended temperature for a refrigerator.
I am only using it for a short time for fresh veggies, fruit, and some beverages. My husband is quite handy at fixing, but can't diagnose the problem. Honestly, I think he just wants to get rid of the refrigerator. I want it keep it because I know we really do need it. He is not the one trying to figure out how to keep our foods cold every day so it doesn't really matter to him. I think if we did get rid of it then he would understand.
Could someone suggest a web site to use or have an answer to what may be wrong with the refrigerator? My sister thinks she has the solution. This has something to do with the electrical connection. She seems to think that there is too much electrical usage on the one line and the refrigerator needs more "juice" to run properly. We rent the house so we really don't have much control with this.
On the one electrical line we have our washer, an upright freezer, and some lights and other things along with this refrigerator. I don't quite know if this could be true. I forgot to mention that during the winter months, the refrigerator runs cold but I still have it set on the coldest setting. So basically when the outside temperature is cold, I can use the refrigerator safely. Our basement is more of a cellar and doesn't have any heat other than the heater when it runs.
By Mkymlp from USA
Electricity is not the problem, you only have one plug and unless it is very unusual, only one compressor so I would look to the temperature control. It is also possible that the air opening where the cold air comes out is somehow blocked.
If you have to keep both parts on the coldest setting, it is time to replace. What you save in energy will more than make up for the price of a used unit. Our local appliance stores sell good, used appliances for $50 or less rather than have to recycle them. My friend bought a like new washer for $10 and it works great. (04/25/2009)
Do you clean behind and under the fridge? Dust may have accumulated on the coils. How old is your fridge? It may be time to get a new one. (04/25/2009)
I would suggest checking to see if it needs freon or a similar type gas. Sometimes just being a little low can upset the way it will cool. (05/03/2009)
I haven't sent a tip in a long time. Here is one that may help. If your refrigerator is not cooling as it should, the defrosting mechanism in the freezer may have gone out and the defroster coils are iced up. If you don't have money to run out and buy a new refrigerator, here is what you can do.
Two years ago, we paid about $200.00 to get the defroster in our freezer replaced. Well, lo and behold, it went out again last week. Since my husband and I watched the repairman and my husband helped him, we know what to do. First, unplug the refrigerator. Remove all the shelves from the freezer. Take the panel from the inside back of the freezer.
You will need a screwdriver and/or wrench of the right size to undo the screws. Plug the drain hole in the bottom of the freezer to keep water from dripping through to the floor. You will see an ice buildup on coils at the inside back of the freezer. Get plenty of old towels. Put one in the bottom of the freezer and change it when it becomes soaked. Melt the ice with a hairdryer.
Use common sense and don't get any water on the hair dryer or let the floor get wet. It may take two people to do this; one to use the hairdryer and the other to handle the wet towels. When you get the ice melted, put the panel back in and it will run fine until it ices up again; we let ours go a week before we thawed it again. Don't forget to plug it back in.
If you decide to get a repairman, it will save his time (and your money) if you have it ice-free when he comes. I may get a less-than-year-old Energy Star refrigerator from my friend in June and it seems silly to spend the money on getting the more than ten-year-old fridge repaired. So, we are going to do this once a week until then.
By Aunt Sharon from Whitewright, TX
One thing that helps is to vacuum out the coils in the bottom of the fridg, they are under the bottom. Use a vacuum with a small crevice tool and get one of those long brushes, so you can get all the way to the back. You will be amazed at the amount of dirt and accumulated dust. This should be done about every 6 months. This allows the motor to cool better and not overheat the motor. You could end up damaging a lot of parts by not doing this. (05/15/2009)
By c t
I need your advice fast. I have a Kenmore side-by-side refrigerator-freezer in my kitchen; it's maybe five years old. The top part of the freezer is cold, but does not freeze. The bottom part of the freezer freezes. The refrigerator is not very cold at all, so I've started storing milk, etc. in the top part of the freezer. Anyone know how to fix all this? I can't afford to buy a new fridge. Thanks so much for the advice.
By AnnahFM from Toronto, Ontario, Canada
My suspicion is that the coils are clogged up with household-dust debris. Unplug the ref/freezer and slide the unit out from the wall. Remove the back impregnated covering of the compressor, fan, etc. (generally about 4-8 screws), and vacuum as much of the debris as you can. Now take an air compressor and blow the remaining bits out into the floor area. Yes, there will be a mess to vacuum up later, but your refrigerator/freezer should return to normal cooling capacities. If you live in an area that is subject to unusual dust accumulation, or you like to have the windows open all the time this should be done at least every 2-3 years. (10/24/2009)
Something happened like this to us when we rented a condo during the summer. The refrigerator was not cold and the freezer seemed to work. We called the owners of the condo and they sent a repair man out. It needed a new thermostat. The refrigerator was also a Sears Kenmore and not that old. It's worth fixing rather than buying a new one. (10/26/2009)
Perhaps it just needs some coolant put into it. Call an appliance repair man to come look at it. Spending less then $50 sounds better to me then food poisoning from food that isn't stored at the right temperature. (10/27/2009)
By Paula Jo
Had the same problem with my half and half fridge/freezer. Apparently the repair guy said that all I needed was to clean all the dust and gunk from behind the fridge/freezer and he topped the compressor up with more gas, or whatever it is they put in the compressor, and now its working like a dream. The cost was negligible, too. I would call in a reputable repair guy and ask for an estimate. (11/02/2009)
I had a Kenmore refrigerator given to me and the ice froze. So I was using a blow dryer, but I left it on too long and it started to melt the plastic. Now my fridge will not cool or freeze completely. What did I do to it? How do I fix it?
When we moved into our house the previous owners had left the fridge, I noticed that it didn't seem to keep stuff cold and the door was actually warm. I pulled out the fridge to clean behind it and it was pretty bad so when I pushed it back in place I removed the grill on the bottom and found the inside caked with clumps of cat hair from their cat! I vacuumed this all out and the fridge ran fine after that. So if you have pets it might be the problem, but you should clean under there every 6 months or so anyway to get all the dust out. Hope this helps. (09/25/2009)