I have a Singer Confidence 7463 machine. The bobbin will not turn. It is threaded correctly. I took the needle plate off, removed the bobbin case, cleaned the feed dogs and hook area out, replaced the bobbin case, and threaded. The bobbin still will not turn.
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Take a flashlight and see if there is any remaining thread or fabric stuck there. If so, use a tweezer to get it out. If that does not work, you will have to take it in for servicing.
Maybe this video can help:
www.youtube.com/
If not, contact Singer and get their feedback via phone. Their contact info is:
You can always call Singer customer service and ask for their input:
www.singer.com/support
If you know that you have the bobbin threaded properly and have cleaned out all the debris then you may need to ask a professional.
You might try asking someone at Singer first. Support contacts/information is near the bottom of the page.
If you need a copy of the manual you can download it here. It will be in several languages so if you print be sure to look for the English pages.
www.singer.com/
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