My Usha Janome Allure machine is not moving or stitching the cloth. We have checked all the parts. What are the possibilities? The machine is 7 years old.
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I would contact the company directly here. www.janome.com/
There are a number of YouTube videos that may help you:
www.youtube.com/
Sometimes it is as simple as something is not tightened properly so I suggest checking a few videos and then if not, taking it in for service.
Post back with an update! Hope it is an easy fix.
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