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I have a bottom freezer drawer (2011 Kenmore) and it is freezing, thawing, and refreezing. I know this because frost forms on my food. I don't keep food in the freezer longer than 2 - 4 months. One repairman I had come suggested I needed to recharge with Freon. In reading about this, it seems other issues could be possible. Can anyone give guidance on this?
The Kenmore site below takes you to Kenmore's customer service site. You can email or call their customer line for help.
I don't know that frost forms on food because of thaw/freeze cycle. I have bagels, for example that have a lot of frost inside the bag when I take them out. I do not know exactly why that happens, but I do know it has nothing to do with thawing and refreezing again. I suspect it has something to do with the amount of moisture in the food to begin with, the length of time I have the food in the freezer, the amount of times I open and shut the freezer (which lets warm, moister air inside the freezer).