Kenmore Ice Maker Not Dispensing

My ice maker is making ice fine. The shut off arm also seems to be doing it's job. However, it will not dispense. I can hear the motor running, but I believe the spiral coil that moves the cubes is not rotating. Ideas?

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April 30, 20180 found this helpful

Try turning off the freezer when you have little food left and defrosting it. It may clear it up.

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