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Repairing an H2O Mop Ultra?

My H2O Mop Ultra, (red in colour) just stopped working today. There is no power going to the mop, the indicator lights are not coming on. Has anyone any ideas as to what I can do to repair my mop? I am based in the Republic of Ireland. The plug and fuse were checked

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Gold Post Medal for All Time! 677 Posts
September 26, 20180 found this helpful

Here is a troubleshooting guide: www.qvc.com/.../V26395_troubleshooting.pdf

I would think that if the light doesn't come on you have a blown fuse.

 

Bronze Feedback Medal for All Time! 196 Feedbacks
September 26, 20180 found this helpful

I suggest asking their customer service team if the troubleshooting guide doesn't help:

h2o-x5.thane.ie/contact-us

Wishing you all the best in your quest!!

 

Diamond Post Medal for All Time! 1,298 Posts
September 30, 20180 found this helpful

There is a 1 year warranty , so if you still have warranty I'd call and ask.

 
January 19, 20190 found this helpful

The same thing has just happened to my second machine, I dumped the last one for the same problem

 

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