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Swiffer WetJet Refill Won't Lock in Place?

My Swifter WetJet refill will not lock in place. I hold the button and push it down, but as soon as I release the button it pops out and doesn't spray. Do I need to replace it with a new one?

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Bronze Post Medal for All Time! 105 Posts
December 30, 20191 found this helpful
Best Answer

It sounds like the refill you have purchased could be bad and the locking mechanism on the mop is not locking this bottle in place. I would take it back to the store and ask for a new one.

 

Diamond Post Medal for All Time! 1,298 Posts
December 31, 20190 found this helpful
Best Answer

Has this happened before? Or you just purchased and trying to put it together. If it's new, take it back for an exchange you could have gotten a bad one.

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Or, contact the company for further assistance. Good luck.

 
Anonymous
April 21, 20210 found this helpful

The spray isnt working. I have put new batteries in again and it still wont work! I put new bottles in and it still wont spray.

 

Gold Post Medal for All Time! 677 Posts
December 30, 20190 found this helpful

I would call the company and ask them. 1-866-411-1753

 

Bronze Post Medal for All Time! 140 Posts
December 31, 20190 found this helpful

Contact company,they may also help with new purchase!

 
November 13, 20230 found this helpful

Im going to be completely honest with you- Im not sure if its a defective product or what but I had the same problem. I had an old bottle that was working perfectly fine and a brand new bottle that just would not click into place. I screwed the purple caps off of both the new and old refill bottle and put the new cleaning solution into the old refill bottle and put the old lid back onto the old refill bottle.

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I read a lot about defective refill bottles so Im assuming thats what the problem was with the bottle I bought most recently. Hope this helps!

 

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