Threadcutter on Brother Sewing Machine Not Working

I have a Brother SE425 embroidery machine. The thread cutter won't work while the feed dogs are down. The thread is getting caught while the machine is trying to cut.

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January 31, 20180 found this helpful
Best Answer

try removing the bobbin, cleaning that whole entire interior of dust or thread bits, put it back and try again

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February 1, 20180 found this helpful

Thx for the response. Ive already tried that and still not cutting

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February 1, 20180 found this helpful

You might have a small piece of fabric jamming it. Clean it out well.

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