I have a relatively new Brother x-5. It was working fine til my latest project when my upper thread seemed to gradually loosen. Adjusting it with the dial did nothing. Now it's a complete mess and I have no idea how to fix it. I re-threaded, cleaned the mechanism and even adjusted the bobbin, but no improvement. How do I fix this? (photo is of the reverse side of stitching)
By Jane
Add your voice! Click below to answer. ThriftyFun is powered by your wisdom!
You may have a problem with the tension discs inside the machine. Since you write it's a fairly new machine it may still be under warranty in which case a visit to the Brother sewing repair tech is in order and shouldn't cost you anything. If not still under warranty, a repair will likely cost you under $100 (closer to $50USD).
But first, are you absolutely certain you have seated the bobbin correctly? Use your manual to go step by step through the process of seating it correctly - if that doesn't solve your problem, and you can answer YES to the following questions, it's definitely time for a trip to the repair tech:
Are you using the correct thread, needle, and presser foot for the fabric?
Have you followed the user manual instructions for clearing lint and thread bits from the bobbin case area?
Again, are you certain you are seating the bobbin back into the machine correctly?
Are you sure you've got the settings on the machine correctly chosen?
Add your voice! Click below to answer. ThriftyFun is powered by your wisdom!
