Refrigerator's Ice Maker Not Making Ice

Your refrigerator's ice maker may stop making ice, requiring you to troubleshoot the cause before it can be repaired. This is a guide about a refrigerator's ice maker not making ice.

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I have a Whirlpool side by side. My ice maker is no longer producing ice. It looks like the water is being sent to the ice maker, but the water is frozen on the side walls and on the food in the freezer. How do I repair this?

    AnswerWas this helpful?Helpful? Yes

    You can consult your owner's manual and request service from a local technician. You can also check the manufacturer's website support for additional information. A very easy online search for Whirlpool support produced many answers. You can try a search yourself or this site to start-read the FAQ section also:

    http://www.whirlpool.com/support/

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    ReplyWas this helpful?Helpful? Yes

    My ice maker would not make any ice. I replaced the ice maker and still no ice. I have replaced the filter too. I hit the reset button on the fridge side, but I have a red light flashing on the ice maker control switch in the freezer. I have turned it to the "off" position and the red light is still flashing. I have no clue what to check next. What do you think is wrong?

    By Glenda

    AnswerWas this helpful?Helpful? Yes

    Biggest question: Do u have a manual for your fridge? If you do, there is usually common troubleshooting near the back. It should also have manufacturer's address and toll free number. If no manual, Try the manufacturer's name with .com added and you might get a website with a forum where other owners could help u. and get a manual you could print out on your computer.

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    I've seen this question asked many times before, but never paid much attention because it didn't apply to me - now it does! What do I need to check before calling a repairman? Thanks very much!

    By caseye

    AnswerWas this helpful?Helpful? Yes

    Several have already mentioned but the hair dryer worked wonders for me. My fridge would dispense water but would not fill the ice tray and dispense. I opened the freezer door and pointed the hair dryer to where the ice tray fill line comes in for a few minutes and it worked like a charm. Later the motor on the ice machine stopped working and using the hair dryer on it thawed it out as well. Haven't had a problem since.

    ReplyWas this helpful?Helpful? Yes

    I have a Whirpool Elite refrigerator and freezer on bottom. It's 2 years old. I put in a new water filter and checked the water line. Water is being dispense from the refrigerator. The model #795-71062 010. Before I buy a new ice maker, any suggestions?

    By GK

    AnswerWas this helpful?Helpful? Yes

    Check to see if an ice cube is jammed in the tray. If so work it out and the Ice Maker will work properly. Mine does this once in a while. Hope this helps.

    ReplyWas this helpful?Helpful? Yes

    I have a GE Profile Arctica, Model# PSS25NGMD WW. There is no ice in the bin, I put power to fill solenoid, tray filled and dumped a batch of ice, but does not want to take over and repeat the cycle on its own. To me the bin switch looks in the call for ice position. I need advise and thanks you. Frosty.

    By Harland O

    AnswerWas this helpful?Helpful? Yes

    Welcome to the world of fixing your own fridge. I saved a lot of $ by doing so. You can download the schematic and manual for your fridge using the model #, then go to PartsPlace.com or an appliance parts website and order the part yourself.

    For no ice, it could be a number of things. Youtube even has some good diagnostics! What really clinched it for me was asking a friendly technician that I knew who was able to pinpoint my issue; we ordered the parts from a local place, then drove 13 miles (each way) to pick up the part, installed ourselves.

    We saved about $400 by placing parts ourselves on our GE Side by side. I'm sorry I don't have a specific answer for your specific question though.

    ReplyWas this helpful?Helpful? Yes

    I have a side by side fridge, with a built-in ice maker. One has to open the freezer to get the ice. Anyway, I get frozen hunks of ice along with the ice cubes that drops into the ice bin. I have to use an ice pick to break up the clumps of ice. What causes this and how can I correct this problem without calling the repair man? Also, It continues to make ice and If I do not remember to lift the arm that stops ice forming it will fall out of the full ice bin and go all over in the freezer.

    Thanks in advance,

    Mary from Mendenhall, Mississippi

    AnswerWas this helpful?Helpful? Yes

    It sounds like your freezer isn't cold enough. It is allowing a tiny bit of melting in the heat of the day and then it freezes everything into blocks when the freezer doesn't have to work so hard to stay cold. See if adjusting the temp colder by a little bit helps.

    ReplyWas this helpful?Helpful? Yes

    The icemaker in my KitchenAid refrigerator model KSSC48QMS00, makes ice sometime and sometimes it doesn't. I have changed the ice maker and still have the problem. What can I do? Thank you.

    By Floriberto R.

    AnswerWas this helpful?Helpful? Yes

    I have the same problem. But I started noticing the ice cream wasn't frozen as well as it should have been either, sometimes it was, sometimes it wasn't. Then I noticed I wasn't hearing the frig cut off or on anymore. My frig is old, so I'm having a new one delivered tomorrow. You didn't say how old yours is. Repairmen are so expensive, $180 just to come out. The refrigerator section works fine, just the freezer compartment not working right. Don't want to even keep it in the basement for drinks, maybe it's running all the time trying to "freeze" stuff and running up my electric bill. I bought a new one at Home Depot for $699.97 total including delivery, set up, installing the ice maker, and hauling off the old one. Not fancy, just like the old one.

    ReplyWas this helpful?Helpful? Yes

    My ice maker quit making ice. I changed the filter and water came out of the water dispenser but nothing for ice making

    By Penny

    AnswerWas this helpful?Helpful? Yes

    The water line to the icemaker is probably clogged or even has frozen. Find where it is attached (you can look online for your make or your appliance booklet} and remove the tube, clean, or melt the ice buildup.

    ReplyWas this helpful?Helpful? Yes

    My White-Westinghouse ice maker does not work. What is the problem?

    By Dottie from Huntsville, AL

    AnswerWas this helpful?Helpful? Yes

    Call the place you got it from, good luck.

    ReplyWas this helpful?Helpful? Yes

    My ice maker is not working on my Kitchenaid fridge.

    By Darryl

    AnswerWas this helpful?Helpful? Yes

    Water line may be crimped or clogged.

    ReplyWas this helpful?Helpful? Yes

    I bought an ice maker kit from the local Menard's. I hooked it up and it is still not working. The water dispenser inside of the fridge gives out water but I only get 1 or 2 cubes per cycle, if I'm lucky.

    Brian from Hamilton, MI

    AnswerWas this helpful?Helpful? Yes

    I'd bring it back !

    ReplyWas this helpful?Helpful? Yes

    I have a side by side water and ice in door 5 year old Kitchenaid refrigerator. The water comes through door, but it will not make ice.

    By lmod from Orlando

    AnswerWas this helpful?Helpful? Yes

    My ice maker has stopped working, What can I do at home before calling expensive repairman? It is getting water and does not appear to be leaking.

    By Sandy from St. Louis, MO


    Ice Maker Not Working

    Ours would quit every summer and start working when the temperature cooled off. My husband turned the freezer temperature cooler this year and it is working great! (08/19/2010)

    By towersmom

    CommentWas this helpful?Helpful? Yes

    Our Amana side-by-side ice maker over flow bar is stuck in the up position and cannot be pushed down. Any ideas? Model No. SBI20S2W

    By bfmstrc from Lowell, MI


    Ice Maker Not Working

    Try blowing a hair dryer on the water line. We have to do this about three to four times a year. The line freezes up and the bar gets stuck. Try it, it will work. As soon as the line thaws out the bar will go down and the ice cubes will fall. (09/04/2009)

    By Debbyann

    CommentWas this helpful?Helpful? Yes

    My refrigerator ice machine has not made ice since our water was shut off to fix a broken sprinkler head out in our yard. It seems to go through the motions of making ice but we do not get any cubes! Could it be air in the line and if so, does anyone know how I can get the water through without flooding my house?
    Thanks!

    Mara in Texas


    Ice Machine Not Working

    From what I've read it might be water frozen in the line. If it sounds like it is trying to make ice but none comes out, it's very possibly a little ice in the line. You could try turning off the refrigerator for a few hours and see if it clears. I don't know if the tubes are visible but you could take a hair dryer to just the tubes to speed up the process. If there is ice frozen into the tube, that would help to clear it. Another thing it could be is a clogged water filter. If the ice making just slowed down over time (which I realize is not the case with yours Mara), it could be that. (08/27/2004)

    By Susan

    Ice Machine Not Working

    Here's a tip I found... I am not sure the response makes sense to me but maybe it will to you.

    Whirlpool Fridge Icemaker Not Working

    I have a Whirlpool side by side refrigerator/freezer with icemaker and water dispenser. The icemaker stopped working, but ice dispenser and the water dispenser in the door still work fine. I was told that most likely the problem was the electric valve controlling the water flow to the icemaker. I have a dual coil valve. I checked the resistance across both coils. It reads 300 ohms for both. I understand that this is the normal range, and indicates that the valve may not be the problem. What else could the problem be and how can I troubleshoot it.

    Answer...

    If you suspect a valve , you could manually fill the icemaker mold with water to see if it harvests ice, if there is no water coming into the icemaker the plunger in the water inlet valve may be stuck and electrically the valve is OK. You might be able to rebuild the valve. If after the water freezes in the icemaker and it doesn't harvest make sure the shutoff arm is operating the switch inside the icemaker by lifting the arm up and down and listening for a click. If that doesn't help you can have any number of problems in the icemaker.

    http://www.handymanusa.com/questions/refrigeratorq.html (08/27/2004)

    By Anne H.

    Ice Machine Not Working

    Here's some info from frigidaire, not sure what you guys are using.

    Not making any ice.

    Freezer may not be cold enough. Temperature must be 5 F. or colder to work properly.

    Water supply valve may be blocked or restricted. Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.

    Water supply valve may not be open. Find the supply valve and open.

    Wire signal arm on ice maker is in the up position. This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.

    http://www.frigidaire.com/FAQ-Refrigerator.asp#5

    By Anne H.

    Ice Machine Not Working

    Last but not least, do you have the manual for the fridge? I bet they have some troubleshooting. If you don't still have it find the website for the manufacturer and they should have downloads of manuals and maybe even some FAQ like frigidaire had. (08/27/2004)

    By Anne H.

    Ice Machine Not Working

    I had this problem with my freezer a while back. A friend told me to use your hair dryer on the connection; this dissolves any blockage in the line. Try it & good luck. It worked wonders for me & no charge for a repair man to come to the house. (08/30/2004)

    By Rosalie Shoeman

    CommentWas this helpful?Helpful? Yes

    I have a Kenmore 22 refrigerator. The ice maker will fill the tray, but will not completely shut off and it overflows. Can you help? Thank you.

    CommentWas this helpful?Helpful? Yes

    I have a GE Profile side by side refrigerator that has an ice maker that keeps overfilling the tray. It just keeps cycling water.

    CommentWas this helpful?Helpful? Yes
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    Home and Garden Repair Appliances Ice MachinesJanuary 26, 2013
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