Kenmore Elite Ice Maker Not Working

I have a Kenmore Elite fridge 106.51142112. It has a failed Kenmore/Whirlpool icemaker. I am trying to Dx problem. The receiver control board (W10898445 or W10296530) has an LED that doesn't light. Is it possible that only the LED has failed and the rest of the board (e.g. micro chips, etc.) is still operational or is the dead LED a pretty certain indication that the entire board is junk? These go for $250 at Sears or $120 - $420 elsewhere. Many thanks for any advice.

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April 7, 20190 found this helpful

I think you could contact sears or any replacement parts store and see if you have to replace the entire motherboard.

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April 8, 20190 found this helpful

I contacted Sears Parts several times. Not once would they answer my question as to whether the board may still be functioning so that I may perform other tests. You cannot speak to a tech any more -you're only dealing with sales personnel who jump off the line to "confer with their experts". Then they get back on and just say you have to replace the board without answering the basic question. Not only do they say I have to replace the receiver board but I also have to replace the companion emitter board...

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for another $88.80. When I further inquire as to whether these boards control the the ice harvest cycle they say that I'm asking for the electrical schematic, and they are NOT ALLOWED to give that out! Ridiculous! Then they immediately ask if I'd like to set up an appointment for a tech to visit starting at $125.00.

It's all a sales scam and absolutely NOTHING about providing any technical information the way they used to. It's no wonder they're going bankrupt.

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April 8, 20190 found this helpful

I hear you about these places up-selling. It is very unsettling.

There is a website out there called all about circuits:

www.allaboutcircuits.com/

I am NOT handy so I have not tried it, but perhaps someone there could better answer your question.

Post back what you learn!! The beautify of this site is that while most of us are not experts on things, we sometimes have ideas of where to find them.

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Hope it is an easy solution!

As a PS, there are a bunch of YouTube videos that show how to replace a refrigerator control board of that is what has to be done!!

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April 9, 20190 found this helpful

Now that was one of the most useful responses I've ever received - many thanks! I registered and posted a thread on All About Circuits and will gladly let you know what kind of response I get.

I am technically handy (moderately) and have researched the problem across a dozen sites and U tube without much success...
but none have been interactive other than (useless) Sears. Installing this board is a 2-screw, eight minute, "plug-and-play" event which is what makes it so frustrating.

Thanks again. While AAC seems like a highly technical group, we'll see if they can dumb down a bit to talk to us DIYers. If so this will always be a great resource.

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