Dealing With Mistakes at the Cash Register

July 24, 2006

Looking at a grocery receipt.For Wal-Mart shoppers, here is a tip if you were not aware of it. When you go shopping make sure you look at the price tag, compare the name, ounces, anything else that is pertinent to the item. Make sure when you check out that the price rings up the same, if it doesn't here is the big tip.


If your item rings up higher than the shelf price: If your item is $3 or less you get the item for free, if the item is over $3 you get $3 off your total bill!

Now, some of the cashiers will argue with you over this that they do not do this. I worked at Wal Mart 20 years ago, this is where I learned it, I shop at Wal Mart now and I keep an eye on every price and I have gotten a lot of stuff free!

To argue back, next time you are in the store, look for a sign on your side of the register, it is yellow and red and states what I just told you, then they cannot argue with you and have to honor it. Good Luck!

Frugal in Indiana

By Samantha

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November 20, 2008

When checking out items at the cashier's desk, always look at the screen to ensure that you pay the right price for the right number of things. There have been times that items are on sale, and they aren't reflected during check-out.

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Diamond Post Medal for All Time! 1,298 Posts
August 2, 2018

Lately, I have been snapping quick photos of all the items I place in my grocery cart that I will be purchasing because accidental price errors can occur at check out.

A price tag at a grocery store for apricots for 98 cents.

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February 20, 2007

Watch the display screen at the register as your groceries are being rung up. If you are overcharged, speak up.


Before you leave the store double check the receipt and make sure that the prices were correct.

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Diamond Post Medal for All Time! 1,298 Posts
April 17, 2018

I took a picture of the Vons/Safeway policy while at self check out. They have a Price Accuracy Guarantee, where if you are overcharged and the item is less than $5, it will be free. And, if it was more than $5, you will get a gift card and price adjustment.

A Price Accuracy Guarantee sign at a grocery store.

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July 14, 2004

When checking out at the grocery store, make sure to pay attention to the scan price of each item. I have caught plenty of overpriced items simply because the store did not change them to the proper price in the computer system.

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July 23, 2013

First check your store's policy, some stores like Pick & Save give you double your money back. They might ask you if you left the store, so walk out the door and come back in.

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April 23, 2004

Always watch the cash register as your purchases are rung up for scanner errors. Then, if an error occurs, know what the stores policy is, many stores will give you the item free or a credit of several dollars off your total.

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Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

November 24, 2012

If an item is scanned at the register and it rings up for less than what the actual price is supposed to be, what, if any, are your rights for getting the item for what it rang up for instead of the actual price?

By tb

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October 9, 2006

From groceries to barbecue grills, most everyday items bear a Universal Product Code (UPC). This symbol - a series of numbers and vertical bars of varying thicknesses - is shorthand for product information.

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