I have a 7-year old Kenmore Elite side-by-side refrigerator 795.5137. Ice is being made, the ice maker auger turns, but the flap does not open. The flap motor was not running so I replaced it, but the new one isn't running either. Any thoughts?
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If you have replaced the flap motor and the flap still isn't working you should check the inside and see if the flap is stuck or something is preventing it from opening. If you can't find anything that is preventing this from opening you may need to replace this part on your refrigerator also.
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