Wash Cycle Not Working on Washer

August 13, 2015

I have a LG washing 7.2kg top load washer. The machine comes on and the water fills the tub, but it doesn't wash. When I put the machine on spin it works fine. What can I look for to repair this problem?



October 7, 20170 found this helpful
Best Answer

Your best option is to contact the customer service department the number should be located in your manual. They have trained representatives that will help you trouble shoot the problem. They have foreknowledge of the product and thats what they do all day long. My brother works for a major appliance company and that is what he does, the issue you are having could be anything from the machine not being level to something caught in the pump but they can defiantly give you an educated solution to what you are dealing with.

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February 19, 2015

How do I fix the wash cycle on my washer?

By Charles


Bronze Answer Medal for All Time! 220 Answers
February 19, 20150 found this helpful
Best Answer

There could be many reasons why the washing cycle does not work so it is difficult for anyone to guess a specific reason and recommend a fix. You can contact the manufacturer for possible help or request an appliance service tech examine the machine and recommend possible solutions.


Keep in mind-if your machine is old, more than 5-10 years, it may be cheaper to replace than fix your washer.

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