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Ice Dispenser Works Water Dispenser Does Not

Our Kenmore refrigerator is a side by side. It dispenses ice, but the water seems jammed-up. How do I correct it? My assumption is the line is frozen along the way, but how do you unfreeze it?

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By Michelle from Tampa, FL

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May 9, 20100 found this helpful

I did an old-fashioned defrost to fix this with mine. I put everything in coolers and unplugged the refridgerator overnight and that did the trick. I've read here that people have used hair dryers to melt the water in the line as well.

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May 9, 20100 found this helpful

The water dispenser is not working on my refrigerator, but the ice maker does work. I bought the refrigerator new 2 years ago, but only hooked up the ice maker 2 days ago. It is a Kenmore side by side. The water did work the first day.

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By Jack from Crown Point, IN

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