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Frigidaire Top Ice Maker Not Working?

Frigidaire Top Ice Maker Not Working - French door refrigeratorI have a Frigidaire Professional fridge and the top ice maker does not make ice while the bottom one in my freezer works. Any ideas on why this would be happening? The water pressure is fine.

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Gold Post Medal for All Time! 677 Posts
July 19, 20180 found this helpful

One of the water lines may be clogged.

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July 20, 20180 found this helpful

Thanks but no the water works fine I can dispense water from the front.

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Diamond Post Medal for All Time! 1,298 Posts
July 19, 20181 found this helpful

There may be an ice maker reset.

www.hunker.com/.../resetting-the-ice-maker-in-a-frigidaire

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July 20, 20180 found this helpful

My panel is on the side of the door and I did turn the ice maker off by holding down the on off button but no red light came on it just turned it off, I waited for about 5 minutes and still the bottom ice maker in the freezer works but not the top one. Thank you

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Bronze Feedback Medal for All Time! 196 Feedbacks
July 20, 20180 found this helpful

Once I do all of my troubleshooting things and it won't work, I go for the big guns and call the company. They usually can give me info that works the first time...or tell me if it needs a pro.

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I do this because I learned the hard way that sometimes if you do to much with appliances (fridges, washers and dryers are THE WORST) you end up with a way worse problem than you started and double the bill. So my two cents to help is call the company:

www.frigidaire.com/.../

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August 28, 20190 found this helpful

Frigidaire customer service is THE worst I have ever dealt with. 8 service calls for a brand new refrigerator for ice maker not working. They would not replace the refrigerator only said their warranty is to keep trying to fix it. The fridge is garbage. I will never buy a Frigidaire again.

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December 30, 20190 found this helpful

You are right - Frigidaire customer service is no help. I bought the top of the line refrigerator. Recently I was not getting any water or ice cubes. Pulled the refrigerator out and it was stuck to my sheet rock - there is an ice ball the size of a soft ball on the back side of my refrigerator - the water line was frozen into it. The whole back of my refrigerator is rusted not sure if it is through the back of the refrigerator.

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It is a know fact, I am finding out, that they have a problem with their ice makers. All they would say it that I was past my warranty period.
Again I paid for top of the line and there are plastic pieces on the bends cracked etc. The refrigerator is only 4 years old.

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