Ice Dispenser Door Flap on Kenmore Elite Won't Open?

The in door flap does not open to let the ice drop into your glass. The grinder will turn in the correct direction, but the flap don't open to let the ice out. I had this problem before and the repair man had to reconnect something with his hand (not electrical).


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Bronze Post Medal for All Time! 105 Posts
August 10, 20170 found this helpful

Normally when an ice maker door won't open it is because the door is frozen or iced over. This is common when an ice door isn't closed completely and the ice shavings accumulate or hang the door slightly open. The warmer air caused the ice to melt and when the door shuts again it freezes.

Take a cloth with warm water and clean the unit. You may have to do this several times to unstuck the door and melt the ice that is freezing it shut. However, if this doesn't work you could have another problem such as switch failure, motor failure, board failure, or door motor failure. In such a case a service rep will need to visit your home.

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Gold Post Medal for All Time! 677 Posts
August 11, 20170 found this helpful

You could try to thaw the door with a blow dryer. If that is not a permanent solution, you could have a board failure, door motor problem or switch failure and will need to call a service person.

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