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Ice Maker Not Dispensing Ice

November 4, 2016

My Whirlpool side-by-side refrigerator makes ice, but it will not dispense crushed or cubed ice. It does dispense water. Is there a way I can fix it?

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I know calling a serviceman is going to cost too much. I can still get ice from inside the freezer.

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January 2, 20192 found this helpful

Makes ice but doesn't dispense

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Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

June 25, 2016

My Whirlpool fridge is not dispensing ice any more what can I do?


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October 20, 20182 found this helpful

my ice maker makes ice,i can hear the moter trying to drop ice cubes but does not dispense ice. whats wrong ?

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March 26, 2012

I have a Frigidaire side by side fridge. The ice maker produces ice, but the ice just sits on top of the ice maker and rarely drops into the ice tray. When it does drop, it is a huge chunk of ice that won't fit down the dispenser and is too big to fit into a glass.

By April

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March 28, 20121 found this helpful

Join the club! Have been having this problem for awhile myself. I have found that the shelf-tray that sits over the ice bin is often the problem. If it gets pushed all the way back to the ice maker it prevents the metal arm from full motion and stops the ice from dropping into the bin. I have to take the shelf off and pop the ice off the maker. If left too long on the maker it starts dehydrating and often clumps into one large chunk. I check about once a day or so now, out of habit.

I try not to put anything on the shelf over the bin and also try to keep it pulled out just a little so it doesn't obstruct the dispenser arm. Easier said than done. I have tried to put things on the back of the shelf to keep it out a bit but nothing has been especially successful. If you figure something out, let me know. I think this ice maker is just poorly designed since I have not had this problem with other units.

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Anonymous
February 23, 20160 found this helpful

Had the same problem. The auger motor was not turning. I could hear the motor hum when I depressed the lever to dispense ice and the door switch. The motor seemed to be stuck. I then tapped the auger twice and tried again to activate it and it worked!!!!

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Anonymous
August 27, 20170 found this helpful

You either need to repair or replace the ice auger motor.

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August 27, 20170 found this helpful

You either have to repair or replace the ice auger motor.

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November 9, 20180 found this helpful

i had a repair man look at it he said that the auger motor was frozen he thawed it put it back and it worked for about a day then started doing the same thing again.....

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July 20, 2019

My Sears Kenmore my ice maker won't dispense ice or crush ice.


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I have a Whirlpool French door refrigerator model GI0fsaxvy010. I am having a problem with water and the ice dispenser. The ice in the bin must be melting a little because there the ice cubes seem to be fused together making a large chunk of ice.

Also there is a small drip of water coming out on the outside of the dispenser.

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February 19, 2019

Frigidaire ice maker makes ice, but will not dispense it! The metal curly thing goes around, but pushes ice to the top and to the front, but not out when you push ice dispenser button. Is there an easy fix or not?

Help

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February 19, 20190 found this helpful

You might need an ice bucket auger motor. The repair information is herewww.partselect.com/.../

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July 13, 2019

I have a Whirlpool frig. The motor runs but it won't dispense ice; the auger is not turning.


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August 30, 2017

My Whirlpool refrigerator makes ice, but only dispenses water no matter which button of the three is depressed. I don't know if it is a problem with the board or possibly just the selector buttons.


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I have Kenmore side by side. Two days ago everything worked fine and then it happened. It still makes ice cold water, but when I push for ice to come out nothing happens. I don't hear the motor or the crushed ice. What do I do? I have a nearly new refrigerator with ice in the door.

The icemaker makes plenty of ice and when I hold a glass to the lever, a sound is made, but the ice only dispenses once in a while. After the first couple of times, we stopped trying and we scoop the ice out of the tray. The water dispenses fine. What could be the problem?

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February 2, 20180 found this helpful

When was the last time you changed the filter in it? It could be clogged if it is not making ice.
Or, is it making ice and won't come out??

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The ice maker makes ice and puts it in the bin, but the auger will not spin to dump it out the chute in the door. The water works, but ice will not come out.


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November 17, 20170 found this helpful

There is an ice dispenser motor that moves the ice from the tray and down the shoot on the door of your refrigerator. This motor is bad and should be replaced.

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November 17, 20170 found this helpful

You may have a bad switch in the dispenser housing.

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January 19, 2015

How do you replace the auger motor in a Kenmore refrigerator model #253.54363403?

By Dave H.

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January 21, 20150 found this helpful

I actually had to replace ours in late August. We have the fridge with the freezer in the bottom. Anyway, there were 2 screws holding it in then there is a wire plugged into the box. Once that was out, all it took was repairing/replacing the ice making unit. Getting it back in was a bit challenging. I had to lay on the floor and do it all in reverse, not an easy task for me since I have a lot of health issues..lol Best of luck repairing/replacing your unit..

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July 14, 20160 found this helpful

Ice quit coming out.

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September 5, 2011

My Kenmore refrigerator quit dispensing ice from the door. It still makes ice and gives water. The light works but no ice cometh. Any ideas?

By Dori B.

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September 6, 20110 found this helpful

Is it possible a plug of ice has formed up in there somewhere? That's just a theory. I don't know how you'd test it.

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September 8, 20110 found this helpful

Remove ice cubes from the ice caddy ; use a hair dryer to melt built up /stuck ice cubes from the chute. Use a towel on the floor to catch drippings. I don't know why the chute clogs, but mine does it too. Wish I knew how to prevent it.

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June 14, 2016

We have Kenmore bottom drawer refrigerator ice dispesner that is intermittently not dispensing ice. It has a loud click when it opens or closes the ice flapper door. When it is not dispensing correctly, which is more and more often now, it opens and then immediately shuts the door and does not engage the ice maker at all. If you open and close the door enough times it will finally re-engage and operate normally and dispense ice. However the next time you try and get ice it does it all over again. Any ideas on what the problem could be?

Thanks,
Greg

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August 14, 20170 found this helpful

This sounds like you have some ice frozen in the door hinges. I would take a cloth with some hot water and try and get all the small ice shavings out of the door. Normally this happens when the door doesn't close all the way.

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November 4, 2015

I have purchased a refrigerator freezer. The ice maker makes plenty of ice, but it will not come down the dispenser into the glass.


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October 18, 20170 found this helpful

Here are a few things you can check:

  1. In the ice maker there is a dispenser actuator that inserts into the ice maker. If the actuator is broken it won't push ice through the ice maker. You'll need to check this and see if the part is broken.
  2. Check the auger motor and the auger blade. See if the motor is spinning the blade.
  3. There is also an auger for the ice bucket. If this is damaged or broken it won't push the ice down and through the door. You may need to change the ice bucket auger.
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April 14, 2015

I have a nearly new refrigerator with ice in the door. The icemaker makes plenty of ice and when I hold a glass to the lever, a sound is made but the ice only dispenses once in a while.

After the first couple of times, we stopped trying and we scoop the ice out of the tray. The water dispenses fine. What could be the problem?

By Tracey D

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January 10, 2015

I have Kenmore side by side. Two days ago everything worked fine and then it happened. It still makes ice cold water, but when I push for ice to come out nothing happens. I don't hear the motor or the crushed ice. What do I do?

By Jennifer

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