The H20 Mop button no longer works. It will not turn off. What can I do to fix it or where can I send in for repairs?
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It sounds like there is a connection problem with the switch and one of the cables has come loose. You should take the handle apart and check the wiring on the switch. You can also check out the post here on Thrifty Fun about repairing your mop www.thriftyfun.com/
If it doesnt turn off one of the wires to the switch is loose or broken. Go to YouTube for videos on how to fix this.
Sorry but the switch is mounted on the PCB which is behind the black plastic cap (held by 3 screws) in the body cover, it has 4 wires coming from it, Red (live to PCB) Blue (Neutral to PCB) and 2 white wires which connect to P1-P2 on the PCB these are the pump feeds and if you follow them 1 goes to a terminal and then continues was a black wire to the thermal/current protection device. the other white wire goes to a connector an d continues as a red wire to the pump. You will have to search for a compatible SPST latching push switch if yours is not working, The switch has large terminals at each end of the switch, use a meter to test if the switch is working.
You can also go on YouTube.com on how tos/repairs!
If you do not feel comfortable taking it apart then you should try to find a repair shop.
You may be able to Google H20 Steam Mop repair service with your zip but not sure what you will find. It is possible Sears Service center can help you - Google for a center in your area and call to see if they do these repairs.
You can contact the company for help:
This appliance has not had good reviews.
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