Swiffer Pump Not Working?

What type of driver tool does it take to remove the cover to the pump motor? My father and I have replaced the batteries, cleaned the nozzles, and checked the batteries with a voltage meter. How can we get to the pump motor?


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Bronze Post Medal for All Time! 105 Posts
September 22, 20172 found this helpful

You will need the following tools:

  • Kitchen knife or utility knife
  • Needle nose pliers
  • Regular pliers
  • Small Phillips head screwdriver

Step 1
Look on the mop handle and find the spring-loaded button that hold the handle together.

Step 2
Push on the button with the tip of your screwdriver.

Step 3
Depress the button enough to twist the handle so that it stays down.

Step 4
Now pull the handle off. Be careful to not pull too hard because there are wires in the handle.

Step 5
To keep the wires in tack go to the handgrip and remove the screws.

Step 6
There is one angled one at the back of the grip that also needs to be removed.


Step 7
Now pry up he lighter-colored pushbutton to remove the handgrip.

Step 8
The handgrip will fall apart and you can easily slide the aluminum handle off and over the 10A SPST switch.

Step 9
Open the battery cover and remove the batteries.

Step 10
Unscrew the two Phillips head screws and set them aside.

Step 11
Push down on the light purple button at the top of the battery case.

Step 12
Twist and pull the aluminum handle to remove the handle and battery case at the top of the mops head.

Step 13
The head of the mop is connected to the pump assembly by a U-joint that is secured in place by a Phillips screw.

Step 14
The hose from the pump runs down past the U-joint into the head of the mop. This connects to a T-joint with a one-way valve that runs to the nozzles of the mop.


Step 15
Unscrew the screw that is located above the U-joint and turn the pump assembly over. Now unscrew the screw in the center of the back.

Step 16
Go to the pump assembly from the top and unscrew the two screws that hold the pump to the housing.

Step 17
You can now lift the back off and pull the mod head free from the U-joint. Be careful to not lose your screws.

Step 18
There are two battery clips that attach the pump to the battery pack. The clips, slip off. If all you want is your pump you will remove the clips and take off the housing.

Step 19
You can now see the pump motor. If you want to remove the pump motor completely there is other steps to follow. However, you only want to get to the motor to see if you can fix it.

Step 20
Here is a video that can show you these steps.

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Gold Feedback Medal for All Time! 949 Feedbacks
September 22, 20170 found this helpful

These are nice to use but do requires general "cleaning" (battery compartment/nozzle) occasionally but you seem to be having more serious problems.


  • It does appear that all the tools necessary for any repairs would be: Kitchen knife or utility knife - Needle nose pliers - Regular pliers - Small Phillips head screwdriver.
  • There are several repair videos on YouTube but it seems many people complain they are not that clear on instructions.
  • This is a familiar subject/question on ThriftyFun so you might find some suggestions to try before deciding to buy a new one.
  • Hopefully your dad is good at repairing things and can figure out what needs to be done.

It seems many people say their Swiffer works well for about 2 years and after that it just seems to go out. Maybe they are programmed to just last that long?

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