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Swiffer WetJet Isn't Working

The main reason your probably purchased your WetJet was the spray feature. So when it stops working it is very frustrating. This is a guide about when Swiffer WetJet isn't working.
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Share on ThriftyFunThis guide contains the following solutions. Have something to add? Please share your solution!

4 found this helpful
June 12, 2015 Flag

After trying all of the other suggestions to get my Swiffer Wet Jet working again, i.e.: change batteries, make sure batteries are in properly with the door closed all the way, clean spray openings, clean off battery acid if batteries were corroded, etc., I watched a YouTube video. It said to take acetone based nail polish remover to the battery connectors inside the casing and let dry completely. Re-install the batteries. This worked for me! I can't believe it was just that after trying everything else! So hopefully this helps you.

Source: https://www.youtube.com/watch?v=5nlpVLRrTWI

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Anonymous Flag
March 14, 20161 found this helpful

Cleaning the battery contacts allowed our wet jet to work again. Not only did the contacts to the battery box need to be cleaned but also the contacts between the battery box and the wet jet unit.

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2 found this helpful
April 13, 2015

I noticed some people find that Swiffer WetJet won't spray. There are a few reasons this might be but one of them is to check the batteries. It's difficult to read labeling but the batteries go in different ways on both sides (left and right). One way they are positive up, the other they are negative up.

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Anonymous Flag
May 7, 20160 found this helpful

Didn't even know it had batteries. LOL. Thx! Works great with new batteries.

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Questions

Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

0 found this helpful
March 5, 2017 Flag

I just unboxed and put it together, it won't spray the solution. I changed the batteries and tried it before putting the solution back in and the motor seems to work, however when I put the solution in it doesn't clip and will fall out if I try to make the sweeping motion. I can't seem to get the solution to click into place. I of course can't find the receipt to return it. Any ideas?

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March 6, 20170 found this helpful

You can try this:

Take acetone based nail polish remover to the battery connectors inside the casing and let dry completely. Re-install the batteries.

Related Content(article continues below)
ReplyWas this helpful?Helpful? Yes
March 6, 20170 found this helpful

I believe that i would try returning it even without a receipt. If you bought it on a debit or credit card maybe you can print out the store receipt where it shows payment and date. Even if there were other things on the receipt the stores can look up that date and find your receipt with item listed. I have done this before with Walmart and they honored it.

I just think you might have even more problems as this could just be a defective item. If that does not work then maybe you could go to the company web site and tell them your story and problem and I feel sure they would help you.

here is their website if you wish to contact them:

http://swiffer.  en-us/contact-us

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1 found this helpful
April 24, 2016

I have changed the batteries and took them out and re-inserted them, cleaned the spray valves and poked with a pin, all of this and it still doesn't work. When I push the button there is no sound or spray. Does anyone have any other suggestions?

P.S. I have pushed that button 50 times

Answer Was this helpful? 1
July 2, 20163 found this helpful

Open the battery compartment (on mine it just lifts right out). Check the metal leads at the top (where the batteries make contact). Make sure the metal is shiny with no corrosion. If there is corrosion (it was a bluish-green on mine), take some sandpaper and sand off all of the corrosion (this took me 5-10 minutes - an easy task). Then reinstall the batteries and it should work like new. Anyway, mine did!

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August 8, 20160 found this helpful

In addition to checking that the battery leads don't have corrosion, also make sure the prongs (mine has prongs, but other models may differ) are far out enough to make contact with the batteries. My stopped working, and no luck with new batteries. However, when I used a screwdriver to gently pull the prongs out some, it made better contact with the fresh batteries. Works great now!

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August 23, 20160 found this helpful

My bottom screw was stripped and in a little crooked so it is impossible for me to change batteries. Darn!

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December 11, 20161 found this helpful

I followed your instructions. Cleaned the contacts, put in new batteries. It's working great. Saved money. Thank you.

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1 found this helpful
May 19, 2013 Flag

Where are the batteries located? I just purchased the Swiffer. I never realized that the handle was already extended. I secured solution, pressed the trigger, and nothing happened. Is there anything else aside from lack of batteries? What size battery and how many?

By Rose

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January 25, 20140 found this helpful

The new Swiffer Wetjet batteries are in a different place from the old Swiffer Wetjet. It takes 4 AA batteries. The battery compartment is behind the bottle. Take the bottle out and you'll see a place that says OPEN. place your thumb on this place and slide down. The compartment will open. I replaced my batteries today and it still didn't work for a minute and then all of a sudden when I kept pressing the spray button, it started spraying. Then I checked the old batteries and they were fine. So I guess for some reason sometimes for it to work, you have to take the batteries out and put them back in. And then you have to press the spray button about 20 times. Strange...

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August 21, 20160 found this helpful

Four AA batteries.

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0 found this helpful
December 2, 2014 Flag

I have put a new bottle of solution in the mop, but nothing will spray out. Suggestions?

By Jane

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December 3, 20140 found this helpful

You can go to ehow website or youtube for tutorials on troubleshooting swiffer wetjets.

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September 21, 20160 found this helpful

spray comes out of only 1 hole in the pad

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0 found this helpful
January 8, 2009

I have a Swiffer Wet Jet and love it. I have been using vinegar and water in the bottle. It just stopped one day, so I bought another one, and the same thing happened. Has anyone had the same problem? Do you think it is the vinegar and water?

Sue from New York

Answer Was this helpful? Yes
February 9, 20131 found this helpful

Thank you thriftyfun! I have mastered the art of unclogging swiffer wet jets. First, rise off the jets with hot water and stick a pin up into each jet. I used a quilting pin because they are thin and about 1.5 inches long and have a nice round head so it's easy to pull it in and out. Then I replaced all four AA batteries. The swiffer wet jet requires fresh batteries. (Still cheaper than paying someone else to mop my floor.) Now both of my wet jets work like new. I had bought the second one before accepting that this problem required some research.

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April 30, 20130 found this helpful

The idea of changing the batteries is essential. Your WetJet may sound like the batteries are good yet not work. Changing the batteries magically brings it back to life!

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October 8, 20140 found this helpful

I think I may have figured out the solution. Yes, make sure your batteries aren't dead, but you might try pushing the liquid dispenser while moving the mop back and forth. I find that when I want a ton of liquid in one area I'll stop to squeeze squeeze squeeze, and that's when it stops working, but if I am continuously moving the mop then the liquid will dispense. Hope this helps and hopefully it's the solution.

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March 5, 20150 found this helpful

I was so very frustrated by this, then I found out what was wrong. I tried new batteries. Still nothing. The thing is new so I was pretty sure it wasn't clogged jets, but I cleaned them anyway. I took the batteries out and out them back in.

Then I discovered the miracle cure. Take a look at that little door on the newer models behind which you place the batteries. After you put in the new batteries, make sure you slide the door all the way down. You will hear a click. If the door is only being held closed by the bottle, it will not work.

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0 found this helpful
March 7, 2015 Flag

What happens when a sprayer on a Swifter WetJet does not spray and how do you fix it?

By Jok F.

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December 27, 20160 found this helpful

My wet jet won't spray! I've replaced batteries, cleaned sprayer holes & don't know what else to do!

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0 found this helpful
September 1, 2014 Flag

I have a Swiffer Wet Jet CE. The batteries are fine, but when the switch on the handle is pressed the motor does not run to release the spray. Do you have a solution for this? Thank you.

By Richard from Stanardsville, VA

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February 14, 20170 found this helpful

I have a Swiffer Wet Jet CE. The batteries are fine, but when the switch on the handle is pressed the motor does not run to release the spray. Do you have a solution for this?

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0 found this helpful
April 17, 2015 Flag

My machine is new, it is the first time I'm using it and it is only squirting out of one side. I guess it is clogged.

By Debbie

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0 found this helpful
May 26, 2014 Flag

I haven't used it in awhile, so I got a new bottle of solution, new pad, new batteries and, nothing. I can hear the motor running, but nothing comes out. Am I doing something wrong? I know it's been awhile since I've used it, but it can't be that complicated is it?

By ls

AnswerWas this helpful?Helpful? Yes
Categories
Home and Garden Cleaning Cleaning ToolsMay 29, 2013
Guides
WetJet Package
Unclogging a Swiffer Wet Jet
Swiffer Wet Jet
Replacing the Bottle on a Swiffer Wet Jet
Swiffer WetJet
Replacement Parts for a Swiffer WetJet
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