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Ice Maker Only Dispensing Crushed Ice

December 1, 2019

My Kenmore side by side with the ice maker in the door dispenses crushed ice even when it's on cubed. It then clogs the shoot and nothing comes out.


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Answers

December 1, 20190 found this helpful
Best Answer

Only crushed ice

Step 1
Rod is in the wrong position

Step 2
Frozen solenoid

Step 3
Switch at dispenser in wrong position.

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December 2, 20190 found this helpful
Best Answer

Many times if there is too much ice in the bin this one will happen. The rod could be frozen or even blocked and this will cause the problem. I would empty out the bin completely and let it start over again. Check it after the bin starts to fill up with ice again. If this still happens there could be a piece in the machine or a sesor that needs replacing.

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December 2, 20191 found this helpful
Best Answer

There's probably a freeze-up in the area of the chute, causing only crushed bits to come out. Remove the drawer and see if there is a blockage in the chute.

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14 More Questions

Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

May 16, 2016

My Kenmore 795.7106 bottom freezer has a refrigerator door icemaker. Soft buttons on the door allow changing from ice cubes, to crushed ice, to water. The control is stuck in crushed ice mode. How can this be fixed?


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August 3, 20160 found this helpful

Thank you for the tip luckywinks! I removed ice maker tray, cleared all ice from tray and on closer inspection, noticed pieces of crushed ice jammed into the chopper blades. So cleared all of those, made sure the auger was free moving and put everything back. Works like new.

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November 13, 20162 found this helpful

My ice maker is stuck on crushed. How do I fix this other than just touching the ice cube button?

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May 19, 20180 found this helpful

I don't have your icemaker but basically, they're all pretty similar. I also had my icemaker making just crushed ice. I washed out the bin, removed anything frozen onto it and ALSO made sure there wasn't ice stuck in that (usually) square hole behind where the bin goes in... the hole is where the rod part of the ice bin fits into your fridge. There is a toggle in there and it was being held in one place by a stray ice cube. I turned off the power and nabbed that piece of ice with a needle nose pliers and pulled it out, Returned clean bin and cubes, turned the power back on. Done. Works great.

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March 10, 20193 found this helpful

Fridge only produced crushed ice...after reading these replies I fixed it in 30 seconds after a year long problem. I took the ice tray out. The picture is looking towards back of fridge. The little plastic piece circled must freely move up and down. I just wiggled it and it broke free. Put ice tray back in and We have cubed (whole) ice again.

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January 10, 2011

My Frigidaire model "FPS23LH5DW0" side by side refrigerator's icemaker will only dispense crushed ice now. I replaced the filter yesterday and cleaned out the ice bucket and now it will not give ice cubes, only crushed. Any advice on how to fix?

By Michael from Palm Springs, CA

Answers

November 11, 20110 found this helpful

I also had this problem with my Frigidaire Gallery fridge. I was following the instructions that Nancy from Tampa FL gave above. When we removed the mounting bracket and spiral rod assembly, we noticed a spring fell out. What we found was the E Ring Solenoid was missing. With a trip to Home Depot and the purchase of a 50 cents E Ring Solenoid (3/16 in), we now have cubed and crushed ice.

By Karen from Houston TX

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August 2, 20160 found this helpful

I changed the silinoid . Still don't change from cruched to cubed why

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January 2, 2016

We have a Kenmore fridge model 106.580. Our ice maker dispenses crushed ice, but will not dispense cubes. Does anyone one know what could be wrong?


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Anonymous
January 14, 20160 found this helpful

I've experienced that before and it ended up being a frozen water line... defrost your freezer and it might fix your problem.

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February 19, 2015

I can only get crushed ice even when I push to get cubes.

By James

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February 20, 20150 found this helpful

You can contact the manufacturer online or phone for help or request a service repair company check and recommend a repair.

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May 18, 20160 found this helpful

This post helped lead me to a solution which I fixed myself... No need for a repairman. I simply removed the tray and ran hot water through both sides of the elements. I had just emptied my ice maker the night before so I knew something was up. Where could the "e ring solenoid" have gone? Really?! How could have it burned out on an 18-month old fridge? I rarely use my ice dispenser and it seems it just got hung up in there, stuck on "crush." Once I looked up the part and determined it was part of the carrier, I knew it wasn't part of the electronic panel. Thank you for all the prior posts. I hope my post is helpful to your situation and stay cool!

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July 30, 20160 found this helpful

I have a elderly neighbor who has a kenmore side-by-side refrigerator that only dispenses crushed ice, even when set on cubed setting. He found a solid brass pin with hole in end laying on the floor in front of refrigerator. I was not able to locate any missing parts in dispenser. Unable to determine source of pin or cause of dispenser not dispensing cubed ice. Any suggestions?

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September 16, 20161 found this helpful

Hi! If you take out the dispenser in the back where the rod under neath the dispenser slides in the hole there is a plastic part that moves up and down. If that is frozen in place take a hair dryer and heat up the area until you can manually move the plastic piece up and down. This is what controls the rod on the dispenser. Also make sure that the ice in the dispenser isn't frozen or frosted in place at the bottom of the dispenser as that will make it crush ice to get it out. I just fixed my frigidaire standard refrigerator this way and it not dispenses cubes. Learned this trick from an appliance repairman. Hope this helps.

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August 5, 2013

I have a through the door ice maker with a switch for crushed ice or whole cubes. No matter which setting is selected the ice comes out crushed. What do I need to look for or do to fix?

By John

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May 14, 2011

Our Kenmore refrigerator can dispense cube ice or crushed ice. There are buttons to press to choose which you want. We have it set to dispense cube ice however, nothing but crushed ice will come out, no matter which button we press.

By Robert B.

Answers

June 6, 20110 found this helpful

This is undoubtedly a solenoid problem. You will have to call a refrigerator repair person.

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December 26, 2013

My side by side refrigerator will only make crushed ice, even when the setting is for cubed ice.

By Ed

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December 29, 20130 found this helpful

This also happened to our side by side, several years ago...just now got it fixed. Repairman found the solenoid that regulated the switch movement from one mode to the other was burnt out. He replaced it, no easy task because of the interior work, and it works like it's supposed to now.

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June 24, 2012

My Maytag will only dispense crushed ice.

By Pat

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May 31, 2012

My ice maker is working, but it won't change over from crushed to cubes. The light on the front lights as though the cube option is working, but all we get is crushed. What do I need to do to fix it?

By Val D

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February 28, 2012

In my Kenmore model 106.9551711 the ice dispenser stopped crushing ice and was very noisy. I replaced the unit and now it only dispenses crushed ice. Moving the selector on the door has no effect. It will not dispense cubes. Did I not install it right?

By Jim S. from Duncanville, TX

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Archives

ThriftyFun is one of the longest running frugal living communities on the Internet. These are archives of older discussions.

July 17, 2010

I have a Kenmore side by side refrigerator model number 106.9512810. I can only get crushed ice from the icemaker, no cubed.

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January 10, 2011

I have a side by side Kenmore ice dispenser that is only making crushed Ice. It will not switch back to whole cubes?

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April 6, 2010

Our Frigidaire ice maker only puts out crushed ice from the dispenser. We can't get cubes; is something bent that I can unbend? I am getting tired of bagging the tray with cubed ice.

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December 30, 2009

My ice maker makes ice well, but only dispenses crushed ice. How do I get cubes?

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