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Repairing a Janome or New Home Sewing Machine

124 Questions

Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.

January 24, 2018

I have a Janome MC 4900. The bobbin graphic comes up on the screen and I cannot get it off. The machine sews in straight stitches only with this on the screen.

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I have cleaned the bobbin holder as well as the rest of the machine and still the same result? Any thoughts on what to do next?

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Gold Post Medal for All Time! 677 Posts
January 30, 20180 found this helpful
Best Answer

There is something wrong with the bobbin sensor. You have to adjust it. A clear article with pictures can be found here: marcihaha.wordpress.com/.../

 
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December 2, 2015

My beloved Memory Craft 7500 has always been a workhorse. I was mending something tonight and the foot pedal started working only sporadically. It would only do one stitch at a time, or sometimes one after two depressions.

I could go stitch-by-stitch by pressing the up/down button. Do I need a new foot pedal? I have found them available online. I bought the machine new in the late '80s, so it is getting old.

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Silver Feedback Medal for All Time! 282 Feedbacks
December 3, 20151 found this helpful
Best Answer

Just in case you no longer have the original user manual to do a troubleshooting check, here's a link to the Janome support page with a free download (be warned: it can be a long download time):

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janome.com/.../inst-book-mc7500-en.pdf
I do repair-refurb on mostly Singer mechanical machines - I'm not qualified to work on a computerised model. However, it does sound as though your foot control is going. But before you spend money on the replacement control, try cleaning the connection points on your machine AND the power cord. Hopefully it's just accumulated gunk (and it happens more often than sewers realise until it happens to them and the repair tech tells them what's happened:).

If that doesn't help, at least it won't hurt or cost you more than a few cotton swabs and some isopropyl alcohol spritzing (on the swab, not the actual connection points!).

After the cleaning, you can try the replacement control - make sure the one you buy and take delivery of matches the voltage-wattage on your original (roll the control over, there should be a plate or sticker noting the requirements, it may be on the machine right next to the connection point).

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Be prepared for that not to work, however. A vintage machine, computerised or mechanical-electronic, will develop hiccups (ok, wearing out or breaking down of springs, gears, belts...) and eventually becomes a money pit, sad to say. You may be looking at spending a fair sum of money to keep it sewing, or buying a new machine when the repair bills mount up.

Best luck, I hope the fix is very simple (or inexpensive!) and you're back sewing very soon!

 
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February 25, 2014

I can't use my sewing machine as I have lost the pedal to it. Also the bobbin box it is old. The make is New Home. Where could I buy these?

By Julie

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Bronze Post Medal for All Time! 190 Posts
March 5, 20140 found this helpful
Best Answer

You don't mention how old the machine is, that may affect your ability to easily find a replacement. If you have a sewing machine repair shop nearby, they may be able to order you a new one.

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If that is not possible you might try searching the various on-line sites that sell replacement parts for New Home machines. Good luck.

 
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April 5, 2017

My wife has a New Home Memory Craft 6000 sewing machine she bought new in '85/86 and dearly loves it abilities. She has made many articles. When last used it stopped mid-stroke. The 'balance wheel' is solid, frozen up. Any ideas or checking suggestions? My suspicion is the drive motor.


Your thoughts please. Thanks.

Answers


Gold Post Medal for All Time! 677 Posts
April 5, 20170 found this helpful

Probably a gear broke. It could be a belt that broke also. Take the cover off the machine so that you can see the parts inside. That way you can see which parts are stuck.

 

Gold Feedback Medal for All Time! 949 Feedbacks
April 6, 20170 found this helpful

There is not a lot of "instructions" that will really answer your question but you may be able to ask Janome as they usually give very good instructions.

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janome.com/.../

Or you can present your question here (and download manual at either site):

mans.io/.../Memory-Craft-6000

 
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May 3, 2020

I just bought this New Home Combi 502dx machine. The last picture is the electric connector I need for the machine with the switch on it. The one I have has no switch and machine is running on training mode. Can anyone advise where I would find this switch or a foot pedal with a speed control switch I could convert on to the electric socket that goes in the machine.

Or does anyone have one?Finding a Switched Connector or Foot Pedal for a New Home Machine
 

TIA

Finding a Switched Connector or Foot Pedal for a New Home Machine
 
Finding a Switched Connector or Foot Pedal for a New Home Machine
 
Finding a Switched Connector or Foot Pedal for a New Home Machine
 
Finding a Switched Connector or Foot Pedal for a New Home Machine - switched connector
 

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Gold Feedback Medal for All Time! 949 Feedbacks
May 5, 20200 found this helpful
Best Answer

Electrical connections like this are usually difficult to find as I'm sure you're finding out - short of buying a machine that someone is selling for parts.

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I have a few sites that have forums for New Home/Janome and this may be your only source to find one as they may have suggestions and someone may know of a generic that will work.
You might want to contact Janome first as one of their dealers may have one.

www.janome.com/.../

You might try asking for help on these sites - forums you will have to join but they may be good for future reference.

sewing.patternreview.com/.../1301

Make inquires at some of these:

www.sewingpartsonline.com/janome-combi-dx502-sewing-machine...

www.a1sewingmachine.com/new+home-sewing-machine-parts.htm

Sometimes you can ask about service people/shops at Michael's or Jo
Ann's as they usually have a list of repair people.

Sorry - this is an unusual part so not in regular search spots.

 
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February 23, 2017

I have a Janome Memory Craft 6000. When the power switch is turned on the motherboard 2.5 Amp fuse blows. What is the problem and solution?


Answers


Gold Post Medal for All Time! 677 Posts
February 23, 20170 found this helpful

The machine is blowing a fuse because it is getting too hot. If you are not sewing really heavy material for excessive amounts of time, there is something wrong with the machine. Call the store you bought it from and have them look at it.

 

Gold Feedback Medal for All Time! 949 Feedbacks
February 25, 20170 found this helpful

This is a great machine but is somewhat delicate.
I have always found great support (and answers) when I contacted Janome directly. Here is their web site if you would like to send them an email:

janome.com/.../

 

Bronze Post Medal for All Time! 107 Posts
February 27, 20170 found this helpful

This machine sounds like it needs a visit with a machine repairman. This is an article on how to deal with this situation:

sewingmachinenut.blogspot.com/.../new-home-janome-memory-craft-6000...

"Yes, it has a 125 Volt 2.5 amp fuse that is about 3/4" long. You can get replacement fuses on Amazon. You can find the fuses if you take the bottom of the machine off, and it's easy to tell if one is blown.
Your problem sounds just like mine...and it was just the fuse."

 

Silver Post Medal for All Time! 255 Posts
February 27, 20170 found this helpful

Faulty fuse? or possibly a short?

 
Anonymous
March 5, 20170 found this helpful

Disconnected the motor as well as all of the cables connected to the motherboard except power feed, and when the switch was turned on the 2.5 Amp fuse blows. Wander where can I get the info on how to troubleshoot a motherboard for this machine.
Any help greatly appreciated.

 
April 13, 20170 found this helpful

I have a Janome 8000 mc and it keeps blowing the fuse . I also have another exact same same mc and it too keeps breaking. I have seen many others doing the same thing so, it may be a flaw in its design. It's not that hard to install it but is time consuming. One piece of advice if you intend to change it yourself is to tape your screws to thier holes so you know where they go and also you can get the fuses at Home Depot for about $3.50.

 
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November 30, 2015

I have a Janome 234D sewing machine. It has new needles. I can't seem to tension the left thread at all. It is like a spring has sprung. I would appreciate some help.

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Silver Feedback Medal for All Time! 282 Feedbacks
December 2, 20150 found this helpful
Best Answer

I'm not at all comfortable with overlockers but I did find a manual for the 734d (an updated model of your vintage machine but similar enough to be off help!) and am posting the link for you in case you no longer have the original to your machine:

janome.com/.../inst-book-7034d-english.pdf

It's a free download, and if that doesn't help you, the only advice I can then give is to take it to a repair tech with experience on overlockers. I do standard domestic machine repair-refurb work on my Sewing 101 student machines but as above - I'm not at all experienced with overlockers. Wish I could help more than posting a link to a similar model user guide!

 
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October 29, 2019

I have a Janome HD 3000 and I need to adjust the height of the feed dog. I think there is an error in the service manual on the internet, because for the setscrew (A) there is no way to loosen it and I guess it confuses (A) and (B) in the diagram attached?Adjusting the Feed Dog Height on a Janome HD 3000 - manual page

 

Could you let me know the correct procedure to avoid breaking everything.

Thank you.

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October 3, 2019

My machine is running, but it won't sew.


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August 8, 2019

I accidentally pulled the black presser foot lever down and now it has fallen off followed by another little black part with a wire bit. It's a Janome 5030.

Repairing a Janome Presser Foot Lever - pieces
 
Repairing a Janome Presser Foot Lever
 

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March 29, 2018

My New Home sewing machine no. 593103485 will not sew. The needle does not go up or down. The machine is making the right sewing noise, but not moving the needle.


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July 21, 2017

I have a New Home 110 sewing machine, but the lifter is not lifting the foot. It moves up and down, but the foot doesn't - any ideas of what to check?

The machine is engaged as the needle moves up and down.

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March 23, 2017

I want to learn how to clean and lubricate my Janome Elite Pro 5124 sewing machine. The local sewing center won't let me watch them and says it's too complicated.

I installed my own electricity and plumbing (with permits) on my fire-sale house. I can do this; I just need instruction. Is there a resource for written instruction?

Answers


Gold Post Medal for All Time! 677 Posts
March 23, 20170 found this helpful

If you don't have your owner's manual, you can download one online. It will tell you exactly where to oil. You have to unscrew on top and put a couple of drops of oil where the metal parts meet. You also have to remove the part near the needle assembly on the left side of the machine. You also have to turn the machine over and remove the bottom. There are a couple of places to oil there as well. It's quite easy; I'm sure you can do it.

 

Gold Feedback Medal for All Time! 949 Feedbacks
March 25, 20170 found this helpful

i have always found that I can receive the best answers from the Janome support center and they have most manuals (free).
Here is a link to their site for asking questions and also a link for your manual (just in case you do not have yours):

janome.com/.../

janome.com/.../inst-book-5124-en.pdf

 
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March 7, 2014

My Janome sewing machine will only do a straight stitch, the zig zag will not work.

By MK

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Silver Feedback Medal for All Time! 282 Feedbacks
March 10, 20140 found this helpful

Depending on the age and model of your machine (under warranty, or an older machine), it sounds as though the gear used to change from straight stitch to zig-zag is failing. If you have knobs-dials-buttons, the trouble could be there, too. This is a fix for a qualified repair tech if the following doesn't solve your problem:

Are you absolutely certain you have everything set on the machine for zig-zag sewing? All the knobs-dials-buttons switched to the correct setting?

Is the stitch width set for z-z?

Are you using the open toe presser foot?

If none of that helps, it really is time for the machine to be seen by a pro.

 
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April 27, 2020

My Janome 415 jammed and I dropped the feed dog and removed the bobbin and cleared the jam. The feed dog will not go back up. Is this something I can fix?


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April 10, 2020

I have a 18 yr old Janome model 4618. I've been sewing face masks quite a bit these last two weeks with the coronavirus shut down. My machine is now making a loud buzzing noise when it is running.

It still sews normally. It is just loud.Janome Sewing Machine Making a Buzzing Sound - sewing machine on a desk top
 

I'd normally take it in for service, but with everything in my state shut down, I can not. So what can I do at home to solve this?

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August 11, 2019

I tried to power on a new Janome 7330. It came on and went down and refuses to come on again.


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August 14, 2017

I have a Janome 4618LE and my foot pedal won't work. There is power to the machine it just won't sew using the foot pedal.
Help please.


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May 11, 2017

I have a Janome Memory craft 3500 and it's computerized. On the screen it says "Bobbin Winding" and no matter what buttons I press or if I turn it on or off it won't let me do the actual sewing because it's on bobbin winding mode.

Someone please help! Thank you :)

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Gold Post Medal for All Time! 677 Posts
May 11, 20170 found this helpful

If it is computerized, you may have a bad chip or sensor. You will probably need to take it in to be repaired

 
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April 15, 2016

I have a Memory Craft 8000 sewing machine. It just stopped sewing. I turned it on and off several times, but no help. The bobbin still spins, but won't turn on to sew. The machine will turn on, but not sew.

I have cleaned out all lint and even sprayed air out of a can to see if that would help, it did not. I have tried auto and manual sew and neither will work. What can I do? Thanks.

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April 17, 20160 found this helpful

Does your machine have a mechanism which disengages the sewing engine so that you can wind bobbins? Check to make sure that isn't the problem, please?

It may come as a surprise to many, but sewing machines greatly benefit from regular maintenance, particularly if they get heavy use. Take it in to a shop for a check up and tune up. One of the great wheels may have worn out over time.

 

Silver Feedback Medal for All Time! 282 Feedbacks
April 17, 20160 found this helpful

As the 'shock reboot' you've tried hasn't reset your computerised sewing machine back to factory default - it's time to find a qualified repair tech with experience on computerised sewing machines. It might be the mother board, but the trouble might be something else - best to have a professional look at it.

 
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